Faith Yoakum
Knoxville,TN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Server
Twin Peaks Restaurants
Knoxville, TN
03.2023 - Current
- Accurately recorded orders on cash register and point-of-sale system.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Provided exceptional service to high volume of daily customers.
- Followed health safety guidelines when preparing and serving food products.
- Provided excellent customer service to ensure satisfaction.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Server
Fieldhouse Social
Knoxville, TN
10.2022 - 07.2023
- Ensured that each guest was served courteously, quickly, and efficiently.
- Monitored dining room for cleanliness and proper set-up at all times.
- Cleaned tables and chairs to prepare dining area for next customers.
- Served food and beverages to patrons and immediately remedied issues with orders.
Hostess
Black Horse Brewery
Maryville, Tennessee
01.2022 - 06.2023
- Greeted incoming guests to escort to assigned dining area and present menus.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Education
High School Diploma -
Maryville High School
Maryville, TN05-2022
Skills
- Excellent Communication
- Decision-Making
- Organizational Skills
- Flexible and Adaptable
- Teamwork and Collaboration
- Customer Relations
Affiliations
- Maryville High School Track team for 4 years earning varsity letters all 4 years.
- Young Life Ministries
- Peer tutoring - aiding special needs students through their learning process and experience.
- High School Health Science clinical at medical facilities learning about the healthcare field.
Timeline
Server
Twin Peaks Restaurants
03.2023 - Current
Server
Fieldhouse Social
10.2022 - 07.2023
Hostess
Black Horse Brewery
01.2022 - 06.2023
High School Diploma -
Maryville High School
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