FAITHIA HUXTABLE

• Verified prescription pickup details before releasing orders to patients.
• Processed sales transactions at pharmacy front counter using point-of-sale system.
• Processed cash, credit, and debit transactions with precision to ensure financial accuracy.
• Issued receipts, refunds, credits, and change to maintain customer satisfaction and trust.
• Greeted customers and provided information on store products and services to enhance shopping experience.
• Followed pharmacy procedures for safety, accuracy, and confidentiality

• Entered food and drink orders accurately through point-of-sale system.
• Executed opening and closing procedures, ensuring restaurant readiness through dining area setup and supply restocking.
• Provided customer service that supported guest satisfaction.
• Demonstrated enthusiasm and in-depth knowledge of restaurant menu and products.
• Welcomed guests with friendly, attentive support at Main Street counter.

• Checked guests in and out of the resort, providing a smooth arrival and departure experience
• Resolved guest issues and inquiries promptly at the front desk.
• Promoted room upgrades and package deals to guests during check-in.
• Ensured completion of all checklist duties for efficient front desk operations
• Handled cash and credit card payments accurately to maintain financial integrity

• Checked guests in and out of the resort efficiently and accurately
• Resolved guest inquiries and concerns to enhance customer satisfaction.
• Encouraged guests to consider room enhancements and special packages.
• Handled cash and credit card payments with attention to detail
• Ensured completion of all checklist duties for smooth operations

• Checked guests in and out of the resort efficiently
• Resolved customer issues and inquiries promptly
• Promoted room upgrades and package deals to guests
• Handled cash and credit card payments accurately
• Ensured completion of all checklist duties

• Checked guests in and out of the resort efficiently, enhancing guest experience
• Resolved guest issues and inquiries at the front desk.
• Promoted room upgrades and package deals to guests during check-in.
• Processed cash and credit card transactions accurately, ensuring financial accuracy
• Ensured completion of all checklist duties for smooth front desk operations

• Checked guests in and out of the resort to ensure smooth arrival and departure experiences
• Upsold rooms and packages to enhance guest satisfaction and increase revenue
• Answer guest queries and questions
• Filed room keys for efficient access, improving workflow for front desk operations
• Processed cash and credit card payments accurately

• Identified and engaged potential and existing clients for auto loans from car dealership and referrals.
• Conducted meetings with customers to address inquiries regarding loan process.
• Evaluated customers' financial status to determine creditworthiness.
• Analyzed sales data to identify opportunities for maximizing profitability.
• Maintaining the confidence by keeping customers' information private.

• Coordinated guest booking requests to ensure timely and accurate reservations
• Upsold premium room options, enhancing guest experience and increasing revenue
• Processed credit card transactions for bookings, ensuring secure payment handling
• Answer telephone calls to the Reservations Office after three rings
• Answering queries about Mission Point Resort and Mackinac Island via emails or telephone
• Organized reservation documents alphabetically

• Facilitated customer seating to enhance dining experience
• Cleared tables and poured water to maintain service flow
• Assisted in setting tables to ensure readiness for guests
• Answering questions about the menu
• Ensure that the silverwis are folded
• Bistro on the Green Restaurant (Mission Point Resort)

• Managed reservations and cancellations for tour operators, ensuring smooth processing and customer satisfaction
• Informed guests about features and amenities of all four Couples Resorts, enhancing their booking experience
• Communicated current promotions to guests, driving engagement and interest in available offerings
• Organized reservations submitted by tour operators for easy access.
• Answer telephone calls to the Reservation Centre after three rings

• Accepting incoming calls from internal and external customers
• Addressed customer inquiries through effective telephone communication
• Checking guests in and out of the resort
• Conducted orientation sessions for new guests to familiarize them with resort amenities
• Assisted guests with requests and concerns as relief guest services agent
• Resolved guest complaints and queries, ensuring timely and effective solutions
• Processed credit card and cash payments accurately at the front desk
• Reporting and logging telephone faults to customers
• Served as relief night auditor, managing financial transactions and guest inquiries during night shifts

• Accepting incoming calls from internal and external customers
• Made outgoing calls to clients for service follow-up.
• Welcomed customers warmly upon entry to enhance their experience
• Processed cash and debit card payments accurately
• Ensured timely reading of obituaries during scheduled slots
• Produced written obituaries to honor deceased individuals.

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