Faithlyn M. Norman
Pawtucket,RI
Summary
Professional with solid background in community health and wellness. Demonstrates strong ability to engage with diverse populations, provide education, and support health initiatives. Skilled in team collaboration, adaptable to changing needs, and consistently achieves impactful outcomes. Known for effective communication, problem-solving, and empathy in delivering patient-centered care.
Overview
5
5
years of professional experience
Work History
Bartender
Noobai Restaurant & Lounge
Pawtucket, RI
04.2023 - 04.2025
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Community Health Worker
Epilepsy Foundation of New England
01.2022 - 01.2023
- One-year contract working with those with Epilepsy
- Arranged inpatient support and recreational programs
- Mentored patients, connecting them to community resources
Server Supervisor
Bristol Country Club
Bristol, RI
07.2021 - 12.2022
- Trained new servers on company policies, procedures, and best practices for exceptional guest service.
- Demonstrated strong attention to detail when handling cash transactions, ensuring accurate billing for customers'' meals while maintaining security measures at all times.
- Successfully resolved customer complaints, ensuring repeat business and positive dining experiences.
- Contributed to increased sales with upselling techniques, effective menu presentation, and knowledge of specials.
Research Team
RWU Public Health Research Team
Bristol, RI
08.2021 - 05.2022
- Work along with Public Health students and staff on a project related to P.H
- Wrote several businesses for information on population served
- Researched daily stats of counties in RI
Orientation Advisor
RWU Lead Orientation Advisor
Bristol, RI
09.2020 - 01.2021
- Experienced the virtual world of working!
- Lead groups of prospective students via Zoom
- Digitally set up meetings for students to meet and greet
Education
Bachelors of Science - Public Health, Psychology
Roger Williams University
Bristol, Rhode Island01.2022
Highschool Diploma - undefined
Blackstone Academy Charter School
Pawtucket, Rhode Island01.2018
Skills
- Ability to Prioritize a Workload
- Knowledge of Medical Terminology
- Proficient Writing Skills
- Multitasking
- Consistently dependable
- Team player attitude
Affiliations
- Harvard FLI Conference Participant Harvard University, Boston, MA
- FLAME Conference Participant Brown University, Providence, RI
Timeline
Bartender
Noobai Restaurant & Lounge
04.2023 - 04.2025
Community Health Worker
Epilepsy Foundation of New England
01.2022 - 01.2023
Research Team
RWU Public Health Research Team
08.2021 - 05.2022
Server Supervisor
Bristol Country Club
07.2021 - 12.2022
Orientation Advisor
RWU Lead Orientation Advisor
09.2020 - 01.2021
Highschool Diploma - undefined
Blackstone Academy Charter School
Bachelors of Science - Public Health, Psychology
Roger Williams University