Faiz Najjar
Little Ferry,NJ
Summary
Business professional prepared for leadership role with extensive experience in managing operations and driving business success. Proven track record of effectively overseeing daily operations, implementing strategic plans, and optimizing resources. Highly focused on team collaboration and achieving results, with reputation for reliability and adaptability. Expertise in financial management, staff development, and customer relations.
Overview
7
7
years of professional experience
Work History
Owner/Operator
FastMile Transport LLC
01.2022 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Manager of Operations
Corebridge Financial
01.2018 - 02.2021
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
Education
Bachelor of Science - Criminal Science
Seton Hall University
01-2016
Skills
- Operations Management
- Documentation And Reporting
- Hiring
- Business Planning
Languages
Arabic
Full Professional
English
Full Professional
Spanish
Limited Working
Timeline
Owner/Operator
FastMile Transport LLC
01.2022 - Current
Manager of Operations
Corebridge Financial
01.2018 - 02.2021
Bachelor of Science - Criminal Science
Seton Hall University
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