FAIZA TARIQ
West Hempstead,NY
Summary
licensed Mortgage Loan Originator with five plus years experience in customer service mostly in healthcare and financial service sector.
Overview
3
3
years of professional experience
Work History
Front Desk Medical Receptionist
Everlasting Smiles Dental
267-01 Hillside Ave., Queens, NY 11004
06.2023 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Managed multi-line phone system and pleasantly greeted patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
- Completed clerical duties and tasks for clinic administration.
Licensed Mortgage Loan Originato/Account Executive
Guidance Residential LLC
1400 Old Country Rd Suite #C-104N, Westbury, NY 11
09.2021 - 07.2023
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Executed successful sales strategies to convert leads into customers.
- Resolved issues promptly to drive satisfaction and enhance customer service.
Insurance Verification Representative
United Sleep Diagnostics
50 Rose Pl, New Hyde Park, NY 11040
01.2023 - 06.2023
- Updated patient records with accurate, current insurance policy information.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Complied with HIPAA guidelines and regulations for confidential patient data.
- Achieved insurance pre-authorizations to enable timely patient procedures.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Fine Jewelry Sales Consultant
KAY Jewelers
630 Old Country Rd Ste. 2017 A, Garden City, NY 1
10.2020 - 09.2021
- Completed store opening and closing procedures as per company guidelines.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished merchandise from inventory during downtime when stock became low.
- Worked with other sales associates to deliver excellent customer service and cut wait times at registers.
Education
Bachelor of Arts -
University of The Punjab
PAKISTANSkills
- Message and Report Transcription
- Remains Identification
- Preparing Treatment Rooms
- Staff Meetings
- Medical Records Verification
- Calendar and Appointment Management
- Patient Eligibility Requirements
- Insurance Authorizations
Languages
English
Full Professional
Hindi
Full Professional
Urdu
Full Professional
Punjabi
Full Professional
Timeline
Front Desk Medical Receptionist
Everlasting Smiles Dental
06.2023 - Current
Insurance Verification Representative
United Sleep Diagnostics
01.2023 - 06.2023
Licensed Mortgage Loan Originato/Account Executive
Guidance Residential LLC
09.2021 - 07.2023
Fine Jewelry Sales Consultant
KAY Jewelers
10.2020 - 09.2021
Bachelor of Arts -
University of The Punjab