Faizan Ghaffar
Dallas,TX
Summary
Experienced health insurance professional with expertise in policy analysis, customer relationship management, and claims processing. Known for effective team collaboration and adaptability to changing needs. Skilled in navigating complex regulations, delivering clear client communication, and driving results. Reliable and focused on achieving outcomes that benefit both clients and organization. Diligent [Desired Position] with a solid background in health insurance. Proven track record of assisting clients in understanding policies and navigating claims processes. Demonstrated expertise in customer service and policy sales.
Overview
5
5
years of professional experience
Work History
Health Insurance Agent
SGA Financial Inc
11.2022 - 01.2025
- Answered incoming calls from customers looking to buy insurance and customers with questions.
- Maintained personal contact with each policy holder of every group policy sold.
- Personally sent out premium reminders to customers that were in danger of falling behind in their payments.
- Guided clients through health insurance options, aligning plans with individual needs and preferences.
- Educated customers on policy details, enhancing understanding of coverage benefits and limitations.
Cash Management Manager
Texas Fast Cash Inc
01.2020 - 06.2023
- Managed client accounts.
- Performed periodic bank deposits.
- Approved petty cash withdrawals.
- Approved funding requests.
- Analyzed cash management procedures.
- Managed daily cash flow operations to ensure optimal liquidity levels.
- Developed and implemented cash handling policies, enhancing compliance and reducing discrepancies.
Education
Associate of Science - software engineering
Richland College
Dallas, Texas01-2023
Bachelor of Science - Criminal Justice
University of North Texas
Denton, TX2025
Skills
- Stays up to date on all insurance changes
- CRM & Insurance Platform
- Regulatory Reporting
- Computer database proficiency
- Policy Audit & Risk Mitigation
- Cross Functional team Collaboration
- Health insurance
- Negotiation
- Financial acumen
- Customer service
Residential Status
U.S. Permanent Resident
Licenses & Certification
Texas Life and Health Insurance License - Active
Languages
English
Native or Bilingual
Timeline
Health Insurance Agent
SGA Financial Inc
11.2022 - 01.2025
Cash Management Manager
Texas Fast Cash Inc
01.2020 - 06.2023
Associate of Science - software engineering
Richland College
Bachelor of Science - Criminal Justice
University of North Texas
Similar Profiles
VISHAL PATILVISHAL PATIL
Analytics and Account Executive at SGA EnterprisesAnalytics and Account Executive at SGA Enterprises
Alpha ColemanAlpha Coleman
Front Office Receptionist at SGA Dental PartnersFront Office Receptionist at SGA Dental Partners
Jazmine LangJazmine Lang
Agency Certified Nursing Assistant at Acadia (All Staff/SGA)Agency Certified Nursing Assistant at Acadia (All Staff/SGA)
Velicity ZavalaVelicity Zavala
Customer Service Representative at Uhaul Moving And StorageCustomer Service Representative at Uhaul Moving And Storage
Priya KothaPriya Kotha
Staff Data Engineer at Verana HealthStaff Data Engineer at Verana Health