Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Faizo Hersi

St Paul,MN

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

4
4
years of professional experience

Work History

Night Supervision

Golden Heart LLC
02.2023 - Current
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.

Adult Rehabilitative Mental Health Practitioner

Minnesota Care Counseling Services
12.2021 - 02.2023
  • Monitored and recorded patients' progress to determine success of treatments.
  • Worked collaboratively with medical professionals regarding patient care.
  • Developed and administered patient treatment plans for patients.
  • Documented client progress in confidential files.
  • Encouraged clients to express feelings and discuss what was happening in day-to-day life in order to help each person develop insight into personal experiences and relationships

Patient Services

Ethio Dental
09.2019 - 03.2020
  • Adhering to and enforcing all safety procedures
  • Entered patient demographic and insurance data into electronic medical record system.
  • Built and maintained positive working relationships with patients and staff.
  • Checked registrations and pay codes for next day's appointments.
  • Filed and maintained patient records in accordance with HIPAA regulations.
  • Greeted incoming patients, managed sign-ins and directed each to correct locations.

Education

Undergraduate- Bachelors in science - Psychology

University Boston Massachusetts
Boston, MA
05.2020

Skills

  • Email Marketing
  • Copyediting
  • Detail-Oriented
  • Customer Service
  • Schedule Coordination
  • Crisis Management
  • Strategy Implementation
  • Event Coordination

Languages

Somali
Native or Bilingual

Timeline

Night Supervision

Golden Heart LLC
02.2023 - Current

Adult Rehabilitative Mental Health Practitioner

Minnesota Care Counseling Services
12.2021 - 02.2023

Patient Services

Ethio Dental
09.2019 - 03.2020

Undergraduate- Bachelors in science - Psychology

University Boston Massachusetts

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Faizo Hersi