Summary
Overview
Work History
Education
Skills
Timeline
Generic

Falana Valdez

The Bronx,NY

Summary

Dynamic Sales Coordinator with a proven track record at Swingers the Crazy Club, excelling in customer relationship management and event planning. Adept at contract negotiation and performance tracking, I consistently deliver tailored experiences that enhance client satisfaction and drive sales success. Strong communicator with exceptional attention to detail.

Overview

8
8
years of professional experience

Work History

Sales Coordinator

Swingers the Crazy Club
New York
05.2022 - Current
  • Coordinate the assembly of Banquet Event Orders, maintaining high standards of accuracy in invoicing and data management.
  • Engage with clients through CRM systems to deliver customized services and cultivate strong relationships.
  • Assist Sales Managers with on-site visits, managing booking procedures and payment processes, while offering ongoing customer support post-sale.

Assistant Events Coordinator

Crown Shy
New York, NY
06.2021 - 05.2022
  • Coordinated customer inquiries and reservations, optimizing efficiency and maintaining an organized reservations calendar.
  • Supported event planning processes, contributing to the creation of Banquet Event Orders (BEOs) to ensure event success.
  • Updated guest information sheets daily to document individual preferences, facilitating a tailored and exceptional service experience.

Private Event Coordinator

Rainbow Room Private Dining Club
New York, NY
01.2018 - 03.2020
  • Coordinated table arrangements and managed administrative duties to support dining room operations effectively.
  • Played a key role in strategizing and executing plans for various scales of private events, ensuring tailored experiences.
  • Analyzed and reported on event outcomes, providing insights for continuous enhancement of event planning processes.

Education

Bachelor of Arts - Web Design

Kean University
Union, New Jersey

Skills

  • Sales reporting and performance tracking
  • Account and project management
  • Contract preparation and negotiation
  • Sales strategies and techniques
  • Proposal development and presentation
  • Schedule and time management
  • Attention to detail and organization
  • Strong communication skills
  • Multitasking and problem solving
  • Customer relationship management (CRM)
  • Event planning and management
  • Recordkeeping and documentation

Timeline

Sales Coordinator

Swingers the Crazy Club
05.2022 - Current

Assistant Events Coordinator

Crown Shy
06.2021 - 05.2022

Private Event Coordinator

Rainbow Room Private Dining Club
01.2018 - 03.2020

Bachelor of Arts - Web Design

Kean University

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