Summary
Overview
Work History
Education
Skills
Draw, Meditation, lecture
Languages
Timeline
Generic

Falando Petit-homme

Hillside,NJ

Summary

Polite and professional [Job Title] successful in applying strong communication and problem resolution skills to each customer issue. Solid history of surpassing productivity and quality targets in high-volume settings. Skillful in building long-lasting, loyal customer relationships.

Overview

2
2
years of professional experience

Work History

Call Center Representative

Union County College
09.2023 - Current
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
  • Streamlined call flow processes for more efficient response times and increased productivity.
  • Improved first-call resolution rates with thorough issue analysis and effective problem-solving techniques.
  • Reduced average call handling time, ensuring prompt service to customers while maintaining quality interactions.

Warehouse Worker

Amazon
09.2023 - Current
  • Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
  • Increased accuracy of inventory records through meticulous documentation and regular audits.

Restaurant Server

Wendy's Restaurant
09.2022 - 04.2023
  • Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
  • Increased table turnover rate by efficiently managing orders and ensuring timely delivery of meals.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.

Education

Associate of Applied Science - Biology

Union County College
Cranford, NJ
09.2025

Skills

  • Technical Support

  • Report Preparation

  • Customer Service

  • Computer Skills

Draw, Meditation, lecture

  • Art it is something i am very attach with and i am very good at this domain.
  • Meditation, sometimes specially when I feel bored.
  • Lecture, almost everyday.

Languages

English
Full Professional
French
Native or Bilingual
Haitian Creole
Native or Bilingual

Timeline

Call Center Representative

Union County College
09.2023 - Current

Warehouse Worker

Amazon
09.2023 - Current

Restaurant Server

Wendy's Restaurant
09.2022 - 04.2023

Associate of Applied Science - Biology

Union County College

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Falando Petit-homme