Falandous Dean
Glenn Heights,TX
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Demonstrated ability to foster teamwork and improve internal processes. Excelled in roles requiring meticulous attention to detail and proactive problem-solving. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
9
9
years of professional experience
Work History
Billing Specialist
Walmart Pharmacy
10.2020 - Current
- Researched and resolved billing discrepancies to enable accurate billing.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Worked with multiple departments to check proper billing information.
- Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
- Coordinated the billing process for multiple accounts, ensuring accuracy and compliance with payment terms.
- Worked closely with the enrollment department to resolve billing issues and improve internal reporting processes.
- Assisted in managing vendor accounts, maintaining medical records of payments, and resolving any discrepancies.
- Provided exceptional customer service to clients, addressing inquiries and concerns related to billing.
Machine Operator
Argon Medical Devices
05.2017 - 09.2020
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
Sales Associate
Paris Pregnancy Care Center Resale Shop
09.2015 - 05.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Paris Junior College
Paris, TXHigh School Diploma -
Overton High School
Overton, TX06-2015
Skills
- Billing systems and software
- Insurance verification
- Invoice processing
- Customer service
- HIPAA compliance
- Claim submission
- Medical billing and collections
- Records organization and review
Timeline
Billing Specialist
Walmart Pharmacy
10.2020 - Current
Machine Operator
Argon Medical Devices
05.2017 - 09.2020
Sales Associate
Paris Pregnancy Care Center Resale Shop
09.2015 - 05.2017
Paris Junior College
High School Diploma -
Overton High School
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