Falene Arick
Stuart
Summary
Motivated and service-oriented professional with a strong background in food and beverage operations, currently pursuing a Bachelor's degree in Healthcare Management. Experienced in leading teams, managing fast-paced environments, and delivering high-quality customer service. Skilled in communication, problem-solving, and operational efficiency qualities that directly support patient-centered care and administrative leadership in healthcare settings. Committed to applying hospitality-driven service standards and organizational skills to enhance healthcare operations and improve the patient experience.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Food and Beverage Manager
Marriott Hutchinson Island Resort
12.2024 - 06.2025
- Managed inventory effectively, reducing waste and optimizing stock levels.
- Resolved customer complaints involving food or beverage quality and service.
- Developed staff training programs to enhance service skills and increase overall efficiency.
- Maintained highest standards for beverage quality and service.
Manager
3 Natives
05.2024 - 10.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Intership
Cleveland Clinic North Hospital
08.2023 - 12.2023
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Shadowed a Cardiothoracic Surgeon during surgeries and clinic visits.
- Observed open chest and heart surgeries.
- Took detailed notes on surgical techniques and patient care.
- Gained exposure to hospital operations and teamwork in a clinical setting.
Education
Bachelor of Science - Healthcare Management
Indian River State College
Fort Peirce, FL05-2026
Associate of Arts -
Indian River State College
Stuart, FL05-2024
High School Diploma -
South Fork High School/Clark Advanced Learning Center
Stuart, FL05-2024
Skills
- Helped open and construct a brand new restaurant and coffee shop
- Customer Service
- Teamwork & Leadership
- Time Management
- Problem Solving
- Compliance & Safety Awareness
- Communication Skills
- Operational Management
- Cultural Competency
- Quality Improvement
- Tech & Data Entry
- Problem-solving
- Back of house management
Certification
- CPR Certified
Timeline
Food and Beverage Manager
Marriott Hutchinson Island Resort
12.2024 - 06.2025
Manager
3 Natives
05.2024 - 10.2024
Intership
Cleveland Clinic North Hospital
08.2023 - 12.2023
Bachelor of Science - Healthcare Management
Indian River State College
Associate of Arts -
Indian River State College
High School Diploma -
South Fork High School/Clark Advanced Learning Center
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