Nathan Simons
Carlton
Summary
Experienced with emergency response and rescue operations. Utilizes critical thinking and quick decision-making to ensure safety and efficiency. Track record of effective teamwork and adherence to safety protocols.
Professional with deep expertise and preparedness for emergency communication roles. Skilled in managing high-pressure situations, coordinating emergency response, and utilizing advanced dispatch systems. Strong focus on team collaboration and achieving results, with adaptability to changing needs. Dependable, effective communicator with excellent problem-solving skills and calm demeanor under stress.
Solid background in emergency medical response and critical care. Successfully contributed to numerous high-pressure situations, ensuring patient stabilization and transportation. Demonstrated proficiency in rapid assessment and effective communication under stress.
Experienced with vehicle recovery and roadside assistance operations. Utilizes advanced towing techniques and safety protocols to ensure efficient service. Track record of maintaining vehicle integrity and providing excellent customer service during stressful situations.
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Skilled automotive professional with proven track record in maintaining and repairing wide range of vehicles. Known for strong diagnostic abilities, technical expertise, and effective problem-solving skills. Valued team player who adapts to changing needs and consistently delivers high-quality results. Reliable and capable of handling complex tasks with focus on safety and efficiency.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Firefighter
Carlton Fire And Ambulance
09.2021 - Current
- Trained continuously to maintain required physical fitness for demanding work.
- Laid hose lines and operated nozzles, pumps, hydrants and fire extinguishers.
- Cleaned, serviced and maintained fire apparatus in condition of readiness and performed general maintenance of fire department property.
- Checked hoses and breathing masks after fire calls to determine proper functionality.
- Answered emergency situations and assessed conditions to contain fires, assist victims and prevent escalation.
- Administered emergency treatment and medical care to people injured in accidents and fires.
- Collaborated with other emergency personnel when responding to accident scenes or acute illness calls requiring emergency medical care.
- Informed and educated local community members about fire prevention and safety.
- Analyzed situations to quickly adopt courses of action with regard to surroundings and circumstances.
- Communicated with other firefighters and emergency personnel to relay observations, equipment needs and other relevant information.
- Held nozzles and directed streams of fog, chemicals or water to combat fires.
Sales Associate
Red Bull
01.2025 - 09.2025
- Cultivated customer relationships, enhancing loyalty and repeat business.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
- Trained new sales associates on product knowledge and effective selling techniques.
- Analyzed customer feedback to improve service delivery and sales strategies.
- Developed promotional displays, increasing product visibility and attracting customer interest.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Tow Truck Operator
Cars Towing
07.2021 - 07.2024
- Communicated with team members to coordinate efficient and accurate movements.
- Tied and secured loads to prevent shifting or damage to items.
- Completed vehicle recoveries, private tows and involuntary retrievals in collaboration with businesses and police departments.
- Conducted regular vehicle and equipment inspections to maintain safety and comply with laws.
- Maintained safe driving habits to protect property and general public on roadways.
- Provided safety, security and transportation in accordance with policies, procedures and regulations.
Dispatcher
Essentia Health-St. Mary's Medical Center
06.2023 - 12.2023
- Coordinated daily transportation for patient transfers and medical staff.
- Utilized electronic dispatch systems to track service requests and status updates.
- Communicated effectively with healthcare teams and Security to ensure timely responses to urgent needs.
- Managed multiple calls simultaneously, prioritizing critical situations efficiently.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Taking in Ambulance and helicopter calls
- Adapted quickly to changing situations, ensuring uninterrupted dispatch operations during emergencies.
Tire Service Technician
Junction Tire & Auto Service
07.2022 - 02.2023
- Mounted, balanced and repaired tires for consumer and commercial vehicles quickly, expertly and without need for rework.
- Assessed and diagnosed customer needs for tires, services and other products, responded to questions and delivered superior service resulting in repeat business.
- Exceeded customer expectations regularly by beating estimated service times and exceeded employer expectations by outpacing other team members in completed jobs per hour.
- Built strong customer relationships through courtesy and top-quality work and earned confidence of customers and management, resulting in a sale.
Truck Washer
Bayer Built Woodworks
02.2020 - 01.2021
- Cleaned wheels, tires, hub caps and wheel covers to protect wheels and wheel components from deterioration.
- Greeted each customer and supplied service-level options and pricing, including promotional and membership information.
- Used scrapers, brushes, clothes, cleaners, disinfectants, insecticides, acid, abrasives, vacuums and hoses to clean and protect interior and exterior of vehicle.
- Detailed inside of vehicles, including scrubbing, shampooing and vacuuming interior.
- Inspected parts, equipment and vehicles for cleanliness, damage and compliance with standards or regulations.
Education
Denfeld High School
Duluth, MN06.2020
Certificate - EMT
LSC
New Gary Duluth12-2023
Skills
- Customer Service
- Automotive Maintenance
- Time Management
- Verbal and Written Communication
- Detail-Oriented
- Relationship Building
- Complex Problem Solving
- Emergency Response
- Medical Response
- Team Collaboration
- Fire Suppression Techniques
- Fire Prevention Education
- Hazard Identification
- Safety Equipment Inspection
- Two-Way Radio Coordination
- Fire Suppression Work
- Dispatch Communication
- Stress tolerance and resilience
- Active listening
- Decision-making
Certification
Denfeld High School Diploma
Certified Emergency Medical Responder/Fire fighter, Carlton Fire and Ambulance - 2021
EMT Certification 2023
Languages
English
Professional
Timeline
Sales Associate
Red Bull
01.2025 - 09.2025
Dispatcher
Essentia Health-St. Mary's Medical Center
06.2023 - 12.2023
Tire Service Technician
Junction Tire & Auto Service
07.2022 - 02.2023
Firefighter
Carlton Fire And Ambulance
09.2021 - Current
Tow Truck Operator
Cars Towing
07.2021 - 07.2024
Truck Washer
Bayer Built Woodworks
02.2020 - 01.2021
Denfeld High School
Certificate - EMT
LSC
Education and Training
other