Fallon Calliste

Resolves complex labor relations problems affecting arbitration, grievances, contract administration, and labor relations practices and procedures for assigned territory.

Analyzes complex labor relations problems associated with local implementation, negotiations, and contract administration; develops data and supporting materials for use in grievance and arbitration cases and local negotiations.

Prepares position papers on grievance appeals at Step 2 and when appealed to Step 3 of the grievance arbitration procedure; participates in pre-arbitration and arbitration meetings with union representatives; advises management on pre-arbitration and post arbitration briefs and resolutions as well as analyses of arbitration awards.

Represents the Postal Service in arbitration; Debt Collection Act; ELM 650 and unemployment compensation hearings. Assists the Law Department with the development of cases files for hearings before the Equal Employment Opportunity Commission (EEOC) and before the Merit Systems Protection Board (MSPB).

Provide advice, counsel, and assistance to local processing and distribution, customer services, and post office managers on labor relations issues and procedures affecting employees covered by labor agreements, including the negotiation of local memorandums of understanding, explaining provisions of labor agreements, and making settlements or writing denials on grievances at Step 2 of the grievance arbitration procedure.

Provides ongoing contract interpretation, advice, training and information; provides technical guidance to management to ensure consistency in the administration of labor agreements.

Serves as the team lead for area/region wide compliance with timekeeping policies and procedures; identifies and investigates complex ring errors and timekeeping/work hour discrepancies to ensure compliance.

Develops and presents formal and informal training programs regarding labor agreement interpretation and applicability, including grievance and disciplinary procedures, local negotiations, human relations, and union/management relations.

Manages, usually with the assistance of subordinate supervisors for distinct functional areas, the activities of a medium size classified carrier station carrier station or branch with a large number of employees providing delivery and collection services within, or sometimes beyond a normal geographic area, though a large number of routes; window and box services; mail distribution and dispatch; and the processing or sale of non-postal products.

Manage with the assistance of subordinate supervisors, the activities of a medium size station or branch, providing delivery and collection services, window and box services, mail distribution and dispatch, and the processing or sale of non-postal products.

Manages a large work force; may have a small to medium size subordinate supervisory staff, composed of general and specific functional area supervisors.

Determines staffing requirements based on the mall volume to be processed; plans the tour work schedules; adjusts the work force schedules according to variances in actual mail volume.

Provides data for annual budget planning; controls operating costs within budget allocations.

Identifies and investigates clock ring errors and timekeeping/work hour discrepancies to ensure compliance.

Provides guidance on the resolution of payroll discrepancies by assisting supervisors with accurate completion of required adjustments forms.

Reviews production reports and evaluates them against predetermined targets for work hour output; evaluates and corrects inefficient operations; resolve other operational and administrative problems.

Ensures adequate requisitioning of and remittances for a large supply of accountable paper.

Oversees the maintenance of security procedures for the station or branch.

Ensures that all necessary accounting and administrative functions are performed, and that reports are prepared and submitted as required.

Exercises a normal regard for the safety of self and others, with particular emphasis on ensuring employee compliance with established safety policies and procedures.

Supervises bargaining unit employees providing retail and or delivery services at a Postal facility.

Supervises city delivery operations. Monitors clerks and carriers in the sorting and delivery of mail to ensure adherence to applicable service standards. Conducts mail counts route inspections and route evaluations.

Supervises retail window services. Monitors bargaining unit employee interactions to ensure a positive customer experience. Interacts with customers to provide services and respond to inquiries. Monitors retail stock, equipment and supplies to maintain established thresholds, working with lead clerks and ensuring adherence to applicable Postal policies and procedures.

Coordinates work operations across multiple functional areas, including retail, delivery, logistics and mail processing. Maintains constant communications and builds relationships with diverse groups to coordinate work and foster a positive work environment.

Supervise bargaining unit employees and assigns work to maximize operational efficiency. Provides training and monitors performance. Ensures overtime usage adheres to applicable local and national contractual agreements and Postal policy. Conducts daily team meetings and stand up talks with employees. Investigates grievances and responds to inquiries from union representatives.

Manages employee attendance and reinforces attendance control policies, to ensure accurate timekeeping and adherence to Postal policies and procedures.

Coordinates with Time & Attendance Compliance Specialist to ensure all timekeeping are strategically located and properly maintained.

Oversees the weekly pay period closeouts for the time records; provides guidance on the resolution of outstanding discrepancies before the weekly cut off time to ensure all employees are paid correctly.

Monitors employees and the workplace to ensure safe and efficient work practices. Identifies safety and health hazards and takes action to resolve issues in a timely manner. Enforces zero tolerance policy for workplace violence and ensures threat assessment procedures are in place.

Delivers and collects mail by vehicle under varying road and weather conditions; maintains professional and effective public relations with customers and others, requiring a general familiarity with postal laws, regulations, products and procedures commonly used, and with the geography of the area. Required to carry mail weighing up to 35 pounds in shoulder satchels or other equipment and to load or unload container of mail weighing up to 70 pounds.

Routes and cases all mail in sequence of delivery along established route. Rearranges and relabels cases as required.

Handles undeliverable mail in accordance with established procedures.

Delivers mail along prescribed route, on foot or by vehicle, on a regular schedule, picking up additional mail from relay boxes as needed. Collects mail from street letter boxes and accepts letter from mail from customers; on certain routes deliver mail that consists exclusively of parcel post, or the collection of mail.

Withdraws mail from the distribution case and prepares it in sequence for efficient delivery by himself or a substitute along an established route. Prepares and separates all classes of mail to be carries by truck to relay boxes along route for subsequent delivery.

Use portable electronic scanner as instructed.

Delivers and collects charges on customs, postage due, and C.O.D mail matter. Delivers and obtains receipts for registered and certain insured mail. Signs for such matter, except insured mail, at the post office before beginning route and accounts for it upon return by payments of the amounts collected and delivery of receipts taken.

Deposits in the post office mail collected on the route upon returning from the route.

Checks, and corrects if necessary, mailing cards from advertisers bearing names and addresses of customers or former customers on the route.

Furnish customers with postal information and provides change of address cards and other postal forms as needed.

Reports to supervisor all unusual incidents or conditions relating to mail delivery, including condition of street letter boxes and centralized delivery equipment.

Works professionally with other employees in the office.