Summary
Overview
Work History
Education
Skills
Certification
Awards
Personal Information
Timeline
Generic

FALLON DEGIROLAMO

Maple Heights

Summary

Motivated individual with extensive experience in retail sales. Proven track record of meeting customer needs, driving sales, building customer loyalty, and providing exceptional customer service. Skilled at identifying customer needs and offering appropriate solutions. Possesses a comprehensive knowledge of products and services and excellent communication and interpersonal skills.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Operations Associate

Sephora USA
05.2024 - Current
  • Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies and procedures.
  • Help maintain a well-stocked store by restocking products, ensuring proper placement, and participating in inventory counts.
  • Followed shipping and receiving procedures for goods and materials.
  • Accurately fulfill online and in-store orders, ensuring excellent service during pickup.
  • Contribute to a clean and organized store environment, including tasks like cleaning, restocking, and organizing displays.
  • Participate in the setup and execution of sales events and promotions.
  • Maintained accurate records using various software systems, ensuring data integrity and regulatory compliance.
  • Provide friendly and professional service to clients as needed.

BEAUTY CONSULTANT

TARGET
10.2017 - 05.2024
  • Answered beauty product questions with knowledge of ingredients and application techniques
  • Maintained presentability of cosmetic displays with careful attention to intended visual appeal
  • Directed customers toward available product categories to encourage purchasing decisions
  • Engaged customers by greeting and offering assistance with products and services, promoting positive customer experiences
  • Recommended specific cosmetic products for satisfying customers' stated beauty needs
  • Obtained additional knowledge on cosmetic products by researching new beauty industry developments and trends
  • Recommended, select, and help locate and obtained merchandise based on customer needs and desires
  • Performed sales floor work, such as greeting and assisting customers, stocking shelves and taking inventory
  • Cleaned shelves, counters, and tables
  • Maintained knowledge of current sales and promotions, policies regarding payment, and exchanges, and security practices
  • Inventoried stock and requisitioned new inventory
  • Arranged and display merchandise to promote sales
  • Greeted customers and ascertained what each customer wanted and needed
  • Assisted with training and mentoring new team members
  • Operated cash register and accurately processed payments, returns, and exchanges
  • Provided efficient and courteous service to customers

CASHIER

GIANT EAGLE
06.2017 - 09.2017
  • Developed strong customer relationships to support satisfaction and loyalty
  • Provided excellent customer service by greeting customers and offering assistance
  • Developed strong customer service skills by providing efficient and accurate service
  • Used POS system to complete purchases for customers
  • Processed cash, check, and credit cards for customer purchases
  • Informed customers of special promotions, loyalty programs, and discounts

ESTHETICS INTERN

MIAMI JACOBS CAREER COLLEGE
04.2016 - 09.2016
  • Gave facials to patrons, used special compounds, such as lotions and creams
  • Kept work stations clean and sanitized tools, such as scissors, and combs
  • Updated and maintained customer information records such as beauty services provided
  • Shaped eyebrows and remove facial hair, using depilatory cream, tweezers, electrolysis, and wax
  • Developed new styles and techniques
  • Recommended and explained use of cosmetics, lotions and creams to soften and lubricate skin and enhanced and restored natural appearance
  • Scheduled client appointments

CHILD CARE WORKER

FEDERATED CHURCH, BELL
01.2009 - 01.2010
  • Developed schedules and routines to ensure that children have enough physical activity, rest, and playtime
  • Cleaned and sanitized childcare toys, keeping play areas hygienic and free of harmful objects
  • Assisted in preparing food and serving meals and refreshments to children
  • Utilized games, toys, and books to develop and improve cognitive skills and physical abilities
  • Maintained safe play environment by carefully monitoring children

Education

Esthetics Certificate -

MIAMI JACOBS CAREER COLLEGE
Independence, Ohio
09.2016

ECOT
Columbus, Ohio
06.2014

Skills

  • Product Promotion
  • Customer Consultations
  • Sales Expertise
  • Customer Experience
  • Skincare Services
  • Makeup Application
  • Team support
  • Waxing and hair removal techniques

Certification

Esthetician

Awards

  • Perfect Attendance Certificate
  • Dean's List
  • Spa Team Leader

Personal Information

Title: BEAUTY CONSULTANT

Timeline

Operations Associate

Sephora USA
05.2024 - Current

BEAUTY CONSULTANT

TARGET
10.2017 - 05.2024

CASHIER

GIANT EAGLE
06.2017 - 09.2017

ESTHETICS INTERN

MIAMI JACOBS CAREER COLLEGE
04.2016 - 09.2016

CHILD CARE WORKER

FEDERATED CHURCH, BELL
01.2009 - 01.2010

ECOT

Esthetics Certificate -

MIAMI JACOBS CAREER COLLEGE

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