Dedicated professional with extensive product knowledge and a strong commitment to compliance adherence. Proven ability to enhance customer experiences through effective education and communication.
Overview
10
10
years of professional experience
Work History
Full-Time Budtender
Herbal Wellness Center
Columbus, OH
10.2025 - 01.2026
Educated customers on product benefits and usage, improving their purchasing confidence.
Processed customer transactions efficiently using point-of-sale systems.
Ensured compliance with state regulations for cannabis sales and handling.
Collaborated with team members to enhance customer service, resulting in increased satisfaction.
Engaged in ongoing training to stay updated on new products and trends.
Promoted customer-first culture through effective communication and in-depth product knowledge, fostering loyalty.
Advised customers on product effects, flavors, potency levels, and prices.
Assisted in maintaining a clean and organized store environment.
Prep Manager
Pierogi Mountain
Columbus, OH
08.2023 - 02.2025
Managed daily food preparation tasks for menu items at Pierogi Mountain.
Coordinated inventory management to ensure timely ingredient availability for seamless production.
Maintained cleanliness and organization of prep stations in compliance with safety standards.
Trained new staff on food handling techniques and kitchen procedures to uphold safety and quality standards.
Provided feedback to upper management regarding any issues related to staffing or operations within the kitchen.
Recruited, interviewed, hired and trained new employees according to company policy.
Monitored daily kitchen operations to maintain high standards of food preparation and sanitation.
Created weekly work schedules for kitchen staff in accordance with budget guidelines.
Packing Manager
Buckeye Bread Company
Columbus, OH
07.2022 - 07.2023
Supervised packing operations, ensuring on-time product readiness and adherence to schedules.
Monitored inventory levels and coordinated supply replenishment.
Implemented quality checks to maintain product standards during packing.
Inspected finished products prior to packaging to ensure quality standards were met.
Generated detailed reports on daily activities, tracking progress towards goals and identifying problems encountered during shift.
Maintained clean, organized packing stations and equipment to support efficient operations.
Sales Associate
Michaels Arts and Crafts
Columbus, OH
07.2021 - 05.2023
Processed transactions accurately using point-of-sale systems and cash handling procedures.
Collaborated with team members to create a welcoming store environment for shoppers.