Fallon Levine
Boca Grande,FL
Summary
Motivated and detail oriented Front Desk Manager with a strong background in customer service, operations, and retail management. Skilled in driving sales, monitoring inventory, and fostering a welcoming and professional studio atmosphere that supports client retention and growth. Known for organizational skills, adaptability, and a passion for health, fitness, and client experience.
Overview
9
9
years of professional experience
Work History
Front Desk Manager
SALT Pilates Delray
12.2024 - Current
- Greet and assist members daily, providing a welcoming and professional atmosphere that encourages retention.
- Handled client injuries, bookings, and membership changes with efficiency and accuracy.
- Oversee retail sales, including apparel, grip socks, and wellness products, while maintaining accurate inventory levels and reordering stock as needed.
Brand Ambassador
Sisley Paris
03.2024 - Current
- Build and nurtured strong relationships with clients and department managers, fostering trust and collaboration to support business growth, and enhanced customer loyalty.
- Conducted on-floor demonstrations and makeup applications, effectively promoting brand awareness and driving sales through personalized client engagement.
Brand Ambassador
Dr. Barbara Sturm
10.2023 - Current
- Provided exceptional customer service through engaging on-floor demonstrations and educating clients about product benefits, leading to increased sales and enhanced customer loyalty.
Retail Sales Manager
Bluemercury
08.2020 - 10.2023
- Implemented sales strategies generating a 19% increase in revenue.
- Cultivated and maintained strong relationships with both clientele and vendors, enhancing customer satisfaction and vendor collaboration.
- Recruited, trained, and supervised staff, ensuring ongoing development in product knowledge and sales techniques to drive team success.
- Monitored inventory and visual merchandising to align with corporate standards. Reducing stock discrepancies by 3.14% and boosting overall store presentation.
Hair Colorist
John Barrett Salon
07.2019 - 08.2020
- Supported senior colorists by preparing work stations with customized hair formulations, and assisting in application.
- Recommended appropriate products and hair care methods enhancing customer satisfaction, and promoting repeat business.
Sales Associate
Bluemercury
10.2016 - 12.2018
- Provided outstanding customer service. Offered personalized recommendations and building strong relationships with clients to encourage repeat business.
- Consistently met or surpassed all assigned sales goals using upselling and cross-selling techniques.
Timeline
Front Desk Manager
SALT Pilates Delray
12.2024 - Current
Brand Ambassador
Sisley Paris
03.2024 - Current
Brand Ambassador
Dr. Barbara Sturm
10.2023 - Current
Retail Sales Manager
Bluemercury
08.2020 - 10.2023
Hair Colorist
John Barrett Salon
07.2019 - 08.2020
Sales Associate
Bluemercury
10.2016 - 12.2018
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