Fallon Shipman

Rockin Hair Body & Soul

03.2013 - Current

Oversaw salon employee performance, facility cleanliness and sales.
Worked to continuously increase salon business through effective sales, service and operations policies.
Controlled inventory by tracking expenses, purchases and shelf stock.
Provided staff coaching, mentoring and consultation to enhance performance and professional development.
Scheduled employees to maintain adequate coverage during business hours.
Maintained general appointment calendar and set shift schedules.
Achieved personal sales goals by upselling products to meet individual needs.
Maximized business efficiency by completing thorough and accurate daily management tasks such as overseeing registers, organizing inventory and delegating tasks.
Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
Cut and styled hair for both male and female customers of all ages according to individual preferences and latest styles.
Set, enforced and optimized internal policies to maintain responsiveness to demands.
Managed cash flow, business transactions, banking and accounting processes.
Handled employee scheduling and coverage needs during business hours.
Met with customers to discuss upcoming events and style requirements.
Promoted business through marketing initiatives and use of social media.

Summary