FALLON VRIELING
Tustin,CA
Summary
Dedicated professional with extensive experience in customer service across diverse environments. Proven ability to build rapport with a wide range of clientele while maintaining a focus on efficiency and high-quality service. Eager to contribute interpersonal skills and adaptability in a new environment.
Overview
10
10
years of professional experience
Work History
In-N-Out Associate
In-N-Out Burger
Irvine, California
08.2016 - 05.2023
- Provided friendly customer service to enhance customer satisfaction in fast-paced, high-pressure settings.
- Communicated clearly with customers and team members to support company goals and create positive customer experiences.
- Built customer relationships through friendly service and helpful communication.
- Maintained portion control and presentation standards during food preparation to ensure fresh, quality products met strict service time goals.
- Assisted team members during peak hours to keep operations running smoothly.
- Trained new associates on menu items and daily operational procedures.
- Fostered a positive work environment by respecting coworkers, addressing their needs, and ensuring clean, productive workspaces.
- Processed cash register transactions accurately and efficiently.
Busser and Beertender
Brewery X Taproom
Anaheim, California
10.2022 - 10.2025
- Served a diverse selection of craft beers to customers efficiently.
- Leveraged knowledge of bar and menu options to prepare drinks and provide tailored food recommendations.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Continually monitoring patron alcohol consumption levels for responsible drinking practices.
- Displayed friendly demeanor to enhance overall guest satisfaction and encourage repeat visits.
- Maintained cleanliness and organization of the bar area throughout shifts.
- Cleared and cleaned tables to maintain a welcoming environment for guests.
- Swept and mopped front-of-house and back-of-house floors using various tools.
- Utilized POS systems for accurate order entry and streamlined payment processing, ensuring a smooth customer experience.
Part time Early Childhood Instructor for Children with Autism/ Developmental delays
Coyne and Associates
Irvine, California
09.2024 - 02.2025
- Trained in Applied behavior Analysis techniques
- Conducted one-on-one sessions tailored to individual learning needs. following child's own personalized lesson plan
- Implemented positive reinforcement strategies that effectively minimized challenging behaviors in clients.
- Provided verbal prompts and reinforcement strategies to increase desired behaviors.
- Coached caregivers on ABA techniques to ensure consistent support for the child throughout the day.
- Monitored family interactions during sessions to provide constructive feedback that enhanced caregiver effectiveness.
- Collaborated with families to establish and maintain communication regarding progress.
- Provided a safe, fun learning environment for children ages 1-3
- Maintained accurate documentation of client progress according to agency standards.
Server
Hyatt Regency
Newport Beach, California
04.2026 - Current
- Upsold menu items to enhance guest dining experiences effectively.
- Provided excellent customer service to ensure satisfaction.
- Handled customer inquiries and resolved issues promptly and professionally.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Operated POS terminals to input orders, split bills, and calculate totals.
Education
Bachelor of Arts - Psychology
University of California
Irvine09-2022
Masters of Science - Clinical Psychology
Vanguard University of Southern California
Costa Mesa, CA05-2028
Skills
- Customer service
- Food Safety Training
- Communication skills
- Adaptability
- Organizational skills
- Professional multitasking
- Reliable and punctual
- Courteous and professional
- Interpersonal skills
- Fast learner of new concepts
- Computer skills
- Rapport building
Timeline
Server
Hyatt Regency
04.2026 - Current
Part time Early Childhood Instructor for Children with Autism/ Developmental delays
Coyne and Associates
09.2024 - 02.2025
Busser and Beertender
Brewery X Taproom
10.2022 - 10.2025
In-N-Out Associate
In-N-Out Burger
08.2016 - 05.2023
Bachelor of Arts - Psychology
University of California
Masters of Science - Clinical Psychology
Vanguard University of Southern California