FALON SMITH
Anthem,AZ
Summary
Medical Billing and Coding professional with expertise in diagnostic coding, healthcare documentation, and operations management. Proven ability to coordinate teams and manage multiple projects while delivering high-quality customer service. Education in medical coding complements extensive experience in community partnership development and event planning.
Overview
1
1
year of professional experience
Work History
Assistant Manager
RUSTY'S RESALE BOUTIQUE
Anthem, AZ
03.2026 - Current
- Direct daily boutique operations while supporting an organization whose proceeds directly benefit Rusty's Angel Sanctuary
- Led, scheduled, and coordinated 10–15 employees and volunteers to ensure smooth daily operations
- Delegate responsibilities, establish priorities, and coordinate team activities to accomplish operational objectives
- Cultivate a professional, organized, and customer-focused environment through effective leadership and communication
- Coordinated multiple operational responsibilities while providing consistent customer service and advancing the organization's charitable mission
- Resolve operational challenges, adapt to changing priorities, and maintain continuity in a fast-paced environment
- Cultivated relationships with local business owners and community partners to enhance charitable outreach and fundraising efforts
- Plan and coordinate charitable events in partnership with locally owned businesses and community organizations
Education
Associate - Medical Billing and Coding
ULTIMATE MEDICAL ACADEMY
11-2026
Skills
- Healthcare Communication
- Team Leadership & Supervision
- Staff & Volunteer Coordination
- Operations Management
- Event Planning & Coordination
- Community Partnership Development
- Customer Service
- Conflict Resolution & Problem Solving
- Prioritization & Time Management
- Organization & Attention to Detail
- Adaptability & Accountability
- Team Collaboration
- ICD-10-CM, CPT & HCPCS Coding
- Diagnostic & Procedural Coding
- Healthcare Claims Processing
- Medical Billing & Reimbursement
- Medical Terminology
- Medical Records Management
- Healthcare Documentation
- Insurance & Payer Processes
- Billing & Coding Applications
- HIPAA & Patient Privacy Awareness
- Medical Law & Ethics
- Anatomy, Physiology & Pathophysiology
- Computer & Data Entry Skills
- Professional Communication
VOLUNTEER EXPERIENCE
RUSTY'S ANGEL SANCTUARY, Volunteer, Anthem, AZ, Dedicate approximately 20 hours each week to advancing the sanctuary's mission through consistent volunteer service, Execute assigned responsibilities with reliability, compassion, patience, and attention to detail, Collaborate with employees, volunteers, and community members to support daily sanctuary operations, Contribute time and effort to organizational initiatives while maintaining full-time employment and academic responsibilities, Champion the organization's mission through sustained community involvement and service, 20 Hours per Week
ACADEMIC & PROFESSIONAL HIGHLIGHTS
- Maintain a 3.0+ GPA while pursuing an Associate in Medical Billing and Coding
- Manage full-time employment while completing approximately 20 hours of volunteer service each week
- Lead and coordinate teams of 10–15 employees and volunteers
- Coordinate charitable events involving locally owned businesses and community partners
- Demonstrate sustained commitment to community service through ongoing volunteer involvement
CAREER TARGET
Medical Biller | Medical Coder | Billing Specialist | Claims Specialist | Insurance Billing Specialist | Medical Records Specialist | Healthcare Administrative Assistant
Timeline
Assistant Manager
RUSTY'S RESALE BOUTIQUE
03.2026 - Current
Associate - Medical Billing and Coding
ULTIMATE MEDICAL ACADEMY