Brayden Theurer
Orem
Summary
Health Care Administration student at Utah Valley University with progressive leadership experience in residential healthcare services. Promoted to Assistant Manager one month after hire at Danville Services. Experienced in medical care coordination, regulatory compliance, documentation oversight, and team leadership. Committed to improving operational efficiency and quality of patient care.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Danville Services
Pleasant Grove, UT
03.2023 - 02.2026
- Promoted one month after hire based on performance and leadership
- Managed medical scheduling and coordination for 17 individuals at a time, including primary care and specialty providers
- Communicated directly with healthcare professionals to relay medical information for individuals with limited ability to self-advocate
- Assisted with transportation and ensured accurate documentation of all appointments and procedures
- Created weekly menus and grocery purchasing plans aligned with prescribed and therapeutic diets
- Ensured state-required documentation accurately reflected services provided
- Conducted monthly safety audits and environmental inspections to maintain compliance
- Completed vehicle safety inspections and coordinated maintenance as needed
- Continued performing full Direct Support Professional responsibilities while fulfilling managerial duties
Direct Support Professional (DSP)
Danville Services
Pleasant Grove, UT
02.2023 - 03.2023
- Provided direct care and assistance with activities of daily living (ADLs)
- Administered and documented medications per physician direction
- Supported independence and life skills development
- Maintained detailed daily documentation of health and progress
- Transported individuals to medical and community appointments
Customer Service Representative
doTERRA
Pleasant Grove, UT
06.2022 - 12.2022
- Managed high-volume inbound phone and chat inquiries
- Assisted customers with order placement, account questions, and earnings inquiries
- Resolved concerns efficiently while maintaining confidentiality
- Demonstrated strong communication and problem-solving skills in a fast-paced call center environment
- Seasonal Employment: Summers 2020 & 2021
Education
Bachelor of Science - Health Care Administration
Utah Valley University (UVU)
Orem, UT2028
High School Diploma -
Orem High School
Orem, UT05-2021
Skills
- Healthcare Care Coordination
- Regulatory & State Compliance Documentation
- Medical Appointment Management
- Dietary Planning & Oversight
- Team Leadership
- Healthcare Communication
- Microsoft Word & Excel
- Customer service
- Money handling
- Staff training and development
Timeline
Assistant Manager
Danville Services
03.2023 - 02.2026
Direct Support Professional (DSP)
Danville Services
02.2023 - 03.2023
Customer Service Representative
doTERRA
06.2022 - 12.2022
Bachelor of Science - Health Care Administration
Utah Valley University (UVU)
High School Diploma -
Orem High School
PROFESSIONAL INTERESTS
- Healthcare Leadership & Administration
- Care Coordination Systems
- Regulatory Compliance in Healthcare
- Community-Based Health Services