Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic
Falyn Roberts

Falyn Roberts

Dallas,TX

Summary

Knowledgeable Account Manager with a passion for client success and a solid history of growing accounts through exceptional relationship building and consultative selling. Skilled at aligning client objectives with business goals & leading contract negotiations.

Overview

8
8
years of professional experience

Work History

District Account Manager

H & K International
05.2024 - Current
  • Serve as the primary liaison between customers to streamline the quotation-to-contract process.
  • Manage all aspects of new project coordination, including reviewing contracts and drawings for technical accuracy and compliance.
  • Enter and manage engineering tickets for custom design elements and follow up to ensure timely resolution.
  • Provide consultative support on product selection and technical sales inquiries, contributing to solution-driven sales processes.

Business Development Manager

Greystar
05.2020 - 06.2024
  • Utilized CRM software to track account progress, manage sales pipeline, and generate reports for senior management analysis.
  • Managed a portfolio of key accounts, acting as a main point of contact to build strong relationships and to drive repeat business and referrals.

Assistant Property Manager

Lincoln Property Management
05.2017 - 06.2020
  • Leveraged salesforce to manage customer interactions generating and converting leads into closings.
  • Completed all weekly and monthly closing reports, while managing resident accounts and payments.
  • Leased 552+ residential and commercial units exceeding quarterly projections by 36%.
  • Acted as the primary point of contact for all resident escalations, addressing conflicts and ensuring satisfaction.

Education

Bachelors Degree - Business Management

Texas State University
San Marcos

Skills

  • Lead generation, pipeline management, and sales forecasting
  • Strong understanding of CRM platforms (Salesforce, Orian, Yardi)
  • Cross-Functional Project Management
  • Expertise in consultative and solution based selling techniques

Timeline

District Account Manager

H & K International
05.2024 - Current

Business Development Manager

Greystar
05.2020 - 06.2024

Assistant Property Manager

Lincoln Property Management
05.2017 - 06.2020

Bachelors Degree - Business Management

Texas State University

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