Oscar Mendez
Murrieta,California - CA
Summary
Paired with years of management, sales, and customer service experience; I am a collaborative team player as well as a person who strides for excellence. I strategize to solve problems using logic and reasoning. I pride myself on my work ethic, responsibility, timeliness, integrity, reliability, and dedication to the task at hand. I enjoy coaching and developing those around me. Hardworking Account Manager with 24 years of experience working directly with clients to service accounts. Expert at communication and applying targeted salesmanship techniques to achieve sales goals. Successful at increasing revenue with new accounts while maintaining relationships with existing ones.
Overview
25
25
years of professional experience
Work History
Account Manager
A-ROO Distributing of CA (Professional Plastic Packaging Company)
San Diego and Riverside County
2019.01 - Current
- As an Account manager my objective is to build and maintain strong, long-lasting customer relationships
- Overseeing customer account management, including negotiating contracts and agreements to maximize sales and profit
- I’ve developed trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Ensured the timely and successful delivery of solutions according to customer needs and objectives
- Developing new business with existing customers and prospects.
Independent Sales Representative
MCLANE COMPANY
San Diego and Orange County, CA
2016.01 - 2019.01
- As a sales representative my objective was to develop profitable new business as well as to grow territory sales in my existing accounts concentrating but not limited to independent and small group customers
- Other responsibilities included responding to customer needs, build relationships in the c-store business, make sure accounts meet or exceed weekly sales, stay informed in market trends, and push company programs and initiatives
- At my current role I have learned to be solution oriented, strategic, and influential sales representative
- These goals have been achieved by living McLane’s values, developing core competencies.
General Sales Manager
Sewell’s Riverside Dairy
Riverside, CA
2012.01 - 2016.01
- As General sales manager, my team covers Los Angeles, San Diego, San Bernardino and Riverside Counties
- I attend key account meetings to discuss pricing, competition, promotions and new products
- I also arrange meetings with prospective new vendors to discuss ways to expand our product line
- The scope of my responsibilities includes, soliciting and expanding our current client base
- Maintain key, food service and retail accounts
- Expand product line with underperforming accounts to make them profitable
- Handle customer service issues, accounts receivables and collections as well as on-premise ordering for customers as needed
- Salvage damaged relationships and customer quits
- Assist with logistics and transportation matters, mostly daily routing and periodic driver ride-along
- Periodically analyze all accounts to determine profitability and find ways increase GPMs overall.
Territory Sales Representative
Dean Foods, Inc.
City of Industry, CA
2006.01 - 2012.01
- Charged with developing and executing sales strategies throughout San Diego area
- Manage approximately 300 accounts and grew customer base through networking, referrals, cold calling and sales presentations
- Accountable for meeting sales quota and maintaining optimal client satisfaction.
Assistance Sales Manager
Sewell’s Riverside Dairy
Riverside, CA
1999.01 - 2006.01
- Recruited to rebuild new territory while recovering potential customer market share in Los Angeles, Orange, San Diego, San Bernardino and Riverside counties with responsibility for maximizing revenues through aggressive networking, cold calling and consultative sales
- Fostered strong customer relationships throughout territory; produced weekly reports documenting sales activities; and kept abreast of trends, competitive products and industry developments.
Education
Associate of Arts in Business Administration (Ongoing) -
Mt. San Jacinto College
Air Defense Artillery -
United States Army
Escuela Superior Juan Alejo de Arizmendi
Skills
- Consultative Sales / Solution Selling
- Key Account Management
- Channel Development & Growth
- B2B and B2G Sales
- Client Relations / Customer Care
- Sales Tracking & Forecasting
- PowerPoint Presentations
- MS Office (Word, Excel, PowerPoint, Access)
- Lead Generation / Pipeline Development
Additional Information
Entrepreneurial business development professional with a passion for sales and service excellence. Consistently recognized for superior performance and contributions to company profitability. Here’s what others have to say:
“Oscar is a top sales professional with the drive, ambition and ability to continually succeed. He has achieved outstanding sales results well in excess of 100% of quota on a consistent basis. He has top-notch sales skills and his desire to learn and grow has placed him among the company’s best.” – Juan Resendiz, Field Sales Manager, McLane Company.
“Oscar’s professionalism is the main reason we chose A-ROO packaging. He answered all of our questions, followed through when he said he would and customized products that met our unique needs. Kudos to Oscar and your team!” – Steve Dodge, Bandy Ranch Floral
Languages
english
Professional
Spanish
Professional
Timeline
Account Manager
A-ROO Distributing of CA (Professional Plastic Packaging Company)
2019.01 - Current
Independent Sales Representative
MCLANE COMPANY
2016.01 - 2019.01
General Sales Manager
Sewell’s Riverside Dairy
2012.01 - 2016.01
Territory Sales Representative
Dean Foods, Inc.
2006.01 - 2012.01
Assistance Sales Manager
Sewell’s Riverside Dairy
1999.01 - 2006.01
Associate of Arts in Business Administration (Ongoing) -
Mt. San Jacinto College
Air Defense Artillery -
United States Army
Escuela Superior Juan Alejo de Arizmendi
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