F'Alyssia Williams
Augusta,Georgia
Summary
Dedicated to welcoming customers and providing comprehensive service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Victoria’s Secret
Augusta, GA
10.2011 - Current
- Hours Per Week: 25
- Builds customer loyalty by opening Victoria’s Secret Angel cards, converting customer relationship marketing and customer capture
- Utilizes the wardrobing center to introduce customers to the merchandise and follow up while they are in the fitting room.
- Assists in maintaining backroom and under-stock to brand standards to enable efficient replenishment.
- Took the initiative to elevate personal knowledge of the product
Teledata Specialist (Data Entry)
Automatic Data Processing (ADP)
Augusta, GA
09.2019 - 02.2020
- Hours Per Week: 25
- Efficient and accurate collection of data for all clients with follow-ups
- Provided fantastic customer service to every client.
- Managed the timing of calls to maximize the quality experience with ADP
Wireless Sales Consultant
The Cellular Connection (TCC)
Aiken, S.C.
04.2015 - 01.2017
- Hours Per Week: 40
- Assisted in the administrative functions of the store including cash management and asset protection
- Answered phones and responded to customer inquiries promptly
- Ensured that all appropriate documentation and data entry were complete
- Welcomed all questions that the client had about their products
Education
Bachelor of Science in Nursing interest -
Kennesaw State University
12.2023
Associate Degree of Arts in Communications -
Georgia Military College
05.2019
Bachelor of Science in Exercise Science interest -
University of South Carolina
07.2013
Skills
- 45 WPM typing, Microsoft Office Suite (Word, Excel, PowerPoint)
- Patient confidentiality
- Venipuncture
- Infection Control
- Patient support
- Medical terminology knowledge
- HIPAA
- Patient Care
- Communication abilities
Certification
- Phlebotomy Training Specialist, 11/2023
- AHA Basic Life Support for Health Care Providers (CPR and AED), 05/2022
- Kennesaw State University Holistic and Integrative Health Certificate - Online, 11/2020
Timeline
Teledata Specialist (Data Entry)
Automatic Data Processing (ADP)
09.2019 - 02.2020
Wireless Sales Consultant
The Cellular Connection (TCC)
04.2015 - 01.2017
Retail Sales Associate
Victoria’s Secret
10.2011 - Current
Bachelor of Science in Nursing interest -
Kennesaw State University
Associate Degree of Arts in Communications -
Georgia Military College
Bachelor of Science in Exercise Science interest -
University of South Carolina