Fama Sillah
Tacoma Park,Md
Summary
Self-motivated and energetic Vehicle salesperson with strong sales background and effective relationship building and client retention skills strategically negotiates, closes deals and increases sales. Leverages interpersonal relationships, consistent networking and follow-up to meet aggressive sales quotas while maintaining high level of customer satisfaction. Demonstrates natural sense of urgency and passion for cars while juggling many initiatives to achieve sales objectives in fast-paced competitive environment.
Overview
7
7
years of professional experience
Work History
Vehicle Sales Associate
Fitzgerald Automall
06.2023 - Current
- Understands vehicles by studying different characteristics and features
- Provides sales management team with information by completing forms and reports
- Demonstrates vehicle features and takes customers on test drives
- Closes sales by overcoming objections, asking for sales, negotiating prices, and completing sales and purchasing contracts.
- Managed to exceed car sales average of 14 cars per month every month of employment
Tool Rental Associate
Home Depot
07.2020 - 06.2023
- Instruct customer on proper use and handling of tools and equipment
- Gave suggestions as to what tool is best for the customers job/ project
- Ensure all of the 70+ tools and equipment are up to rental standards and ensuring all tools and equipment are rental ready
- Qualify customers and recommend solutions to the tool or equipment best for their project
- Be a knowledgeable expert on tools, equipment, and vehicles to instill trust and build relationships with customers
- Fulfill customer needs and provide support for the customer throughout the rental period
Facility Assistant
Mount St. Mary University Athletics
08.2019 - 03.2020
- Organize/ clean gym equipment and materials
- Register New Members
- Organize tours for new prospective members
- Managed Facility that serviced up to 300 members per day
Emergency Room Front Desk Associate
Medstar Montgomery General
05.2017 - 06.2019
- Checking patients into EMR system to start off the patient record as well as providing nurses with general information about the patient and what brought them in
- Provide assistance to triage nurse team
- Informing patients and their families when the medical staff is ready to see them
- Managed and collected data from approximately 35 patients and visitors per day
Education
Bachelor of Science - Cybersecurity
Mount St Marys University
Emmitsburg, MD05.2024
Highschool Diploma -
Sherwood High School
Sandy Spring, MD05.2019
Skills
- Data Entry
- Customer Service
- Courteous and Professional
- Customer Engagement
- Sales Expertise
- Product knowledge
- Adaptability
- Interpersonal skills
- Attention to Detail
Timeline
Vehicle Sales Associate
Fitzgerald Automall
06.2023 - Current
Tool Rental Associate
Home Depot
07.2020 - 06.2023
Facility Assistant
Mount St. Mary University Athletics
08.2019 - 03.2020
Emergency Room Front Desk Associate
Medstar Montgomery General
05.2017 - 06.2019
Bachelor of Science - Cybersecurity
Mount St Marys University
Highschool Diploma -
Sherwood High School
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