Fan yu
bayside,NY
Summary
Detail-oriented and motivated professional with a degree in Project Management, and experience in client service and business operations. Skilled in problem-solving, communication, and technical support, with a proven ability to adapt to diverse environments. Passionate about helping customers, and eager to grow within a dynamic organization.
Overview
5
5
years of professional experience
Work History
Project Management Assistant
inspur group co.,LTD.
JINAN, SHANDONG
02.2020 - 06.2023
- Coordinated cross-department projects to deliver hardware solutions for government clients.
- Supported the sales team in preparing proposals and tracking project timelines.
- Improved workflow efficiency by optimizing reporting processes.
- Kept the project's clients informed, solicited their feedback, and managed changing expectations.
- Ensured that rented equipment is returned, and files are in order after project completion.
- Prepared proposals, reports, and documents for client presentations.
Private Tour Guide
(part-time)
New York, New York
05.2024 - 08.2025
- Delivered customized tours for high-net-worth international clients, providing tailored explanations of cultural and historical sites based on clients' interests.
- Developed strong interpersonal and cross-cultural communication skills, building trust, and long-term client relationships.
- Managed logistics and resolved unexpected challenges on the spot, demonstrating adaptability, problem-solving ability, and professionalism.
Education
BBA - Project Management
SHANDONG UNIVERSITY
JINAN,CHINA06-2019
Skills
- Project management
- Time management
- Sales support
- Cross-department collaboration
- Self-Directed
- Detail-oriented
- VBA programming
Affiliations
- Independently designed and implemented an order management software for a family business, self-learning programming concepts to meet real operational needs. Demonstrated strong problem-solving skills and persistence, resulting in reduced manual work and improved efficiency.
Timeline
Private Tour Guide
(part-time)
05.2024 - 08.2025
Project Management Assistant
inspur group co.,LTD.
02.2020 - 06.2023
BBA - Project Management
SHANDONG UNIVERSITY
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