Fanae Anderson
Lewisville,TX
Summary
Customer service and sales professional with 10+ years of experience in high-volume environments. Strong communication, problem-solving, and team collaboration skills. Known for supporting team success and sharing effective strategies. Seeking to grow into a training role and contribute to team development.
Overview
11
11
years of professional experience
Work History
Inside Sales Representative
Zintex Remodeling
10.2025 - Current
- Handle high-volume inbound and outbound calls in a fast-paced sales environment
- Work toward daily and monthly performance goals
- Build rapport with customers and communicate service offerings effectively
- Adapt to feedback and continuously improve performance
- Support team members by sharing strategies and answering questions
Account Manager / Scheduler
Moxie Pest Control
02.2021 - 09.2025
- Managed customer retention and resolved service concerns
- Completed 150+ outbound calls daily to schedule services
- Coordinated technician schedules and maintained CRM records
- Educated customers and identified upselling opportunities
- Collaborated with team and shared best practices
Receptionist & Sales Consultant
Ideal Image
01.2016 - 01.2018
- Managed front desk operations and scheduled appointments
- Consulted with clients and recommended services
Receptionist
Simplicity Laser
01.2015 - 01.2016
- Provided customer support and handled scheduling in a fast-paced setting
Education
GED Equivalent - undefined
Culinary Arts Certificate - undefined
Skills
Customer Relations
High-Volume Calling (150)
Sales Support
Coaching Mindset
Communication
Problem Solving
CRM Systems
Team Collaboration
Timeline
Inside Sales Representative
Zintex Remodeling
10.2025 - Current
Account Manager / Scheduler
Moxie Pest Control
02.2021 - 09.2025
Receptionist & Sales Consultant
Ideal Image
01.2016 - 01.2018
Receptionist
Simplicity Laser
01.2015 - 01.2016