Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
9
9
years of professional experience
Work History
Inside Sales Representative
Teijin Automotive Technologies
11.2022 - 02.2025
Answered customers' questions regarding products, prices, and availability.
Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Developed strategic relationships with existing customers by learning preferences and managing regular communications.
Contacted customers to assess satisfaction and current needs.
Collaborated with customers and asked questions to assess needs and budgets.
Collaborated closely with engineering team to ensure accurate product knowledge for successful client demonstrations.
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Established effective communication among team members for enhanced collaboration and successful project completion.
Sales Manager's Assistant
Sanyo Machine America
07.2018 - 11.2022
Established administrative work procedures to track staff's daily tasks.
Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution..
Coordinated project timelines by organizing meetings and updating schedules.
Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
Nurtured long-term customer relationships through regular check-ins, keeping them informed of relevant updates and promotions.
Provided support to sales team with administrative tasks.
Collaborated with shipping department to track order deliveries.
Increased sales leads by proactively contacting prospective clients and providing product information.
Technical Sales Representative
Xcentric Mold & Engineering
04.2017 - 07.2018
Built relationships with customers to encourage repeat business.
Developed customized proposals that demonstrated a clear understanding of client requirements and offered compelling solutions to meet their unique needs.
Provided technical support to customers during pre-sales consultations, addressing concerns, and offering solutions tailored to their needs.
Reviewed customer inquiries to understand project scope while managing internal delivery mechanisms.
Collected detailed CAD drawings from customers to support engineering projects and facilitate clear communication.
Sales Associate
NCI Manufacturing
10.2015 - 04.2017
Cultivated long-lasting partnerships with clients by consistently exceeding expectations and delivering exceptional service.
Maintained a high level of product knowledge, enabling confident and informed sales presentations to potential clients.
Updated accounts and maintained long-term relationships with clients.
Managed a diverse portfolio of clients, ensuring timely communication and effective project management.
Received RFQ's from customers and maintained the relationship as the point of contact throughout the lifespan of the transaction
Updated databases with new information in a timely manner.
Entered data into various computer systems accurately using Microsoft Office Suite.
Education
Bachelor of Arts - Business Administration And Management
Central Michigan University
Mount Pleasant, MI
Skills
Customer service
Attention to detail
Exceptional customer service
Cheerful and energetic
Product knowledge
Adept multi-tasker
Superior organizational skills
Microsoft Office Suite
Solution selling
Relationship building
Project management
Customer relations
Interests
DIY and Home Improvement
Enjoy hobbies that combine physical activity with outdoor exploration
Youth mentor, providing guidance and support to empower the next generation of leaders
Timeline
Inside Sales Representative
Teijin Automotive Technologies
11.2022 - 02.2025
Sales Manager's Assistant
Sanyo Machine America
07.2018 - 11.2022
Technical Sales Representative
Xcentric Mold & Engineering
04.2017 - 07.2018
Sales Associate
NCI Manufacturing
10.2015 - 04.2017
Bachelor of Arts - Business Administration And Management
Central Michigan University
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