Hi, I’m
Fanchon Watkins
Hartford,CT
Summary
Experienced operations and logistics professional with expertise in shipping, quality control, inventory management, and dispatch operations. Proven ability to complete tasks with precision, meet tight deadlines, and ensure efficient workflow. Skilled in managing routine assignments, maintaining production targets, and providing exceptional operational support. Known for attention to detail, strong problem-solving skills, and a collaborative approach to achieving organizational goals.
Overview
17
years of professional experience
Work History
Sentech Service
Warehouse Admin
06.2022 - 10.2024
Job overview
- Provided operational support by maintaining accurate documentation and electronic records.
- Assisted with onboarding and training of new employees, ensuring smooth transitions into the workplace.
- Supported policy compliance and facilitated communication with corporate offices.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
WCW Trader Joes
Yard Coordinator
05.2019 - 03.2022
Job overview
- Conducted detailed yard checks, including recording trailer numbers, positions, and statuses.
- Ensured quality and compliance by verifying trailer temperatures and reporting anomalies.
- Prioritized and organized tasks to meet operational deadlines in a fast-paced environment.
- Demonstrated strong communication and problem-solving skills while working independently.
- Collaborated with other departments to optimize yard layout for streamlined flow of goods.
- Conducted quality audits on processes and procedures within the yard environment, leading to continuous improvements.
Homegoods distribution center
Shipping and Receiving Clerk
09.2017 - 05.2019
Job overview
- Managed shipping and receiving activities, ensuring accurate documentation of incoming and outgoing materials.Verified product quality and accuracy against packing lists and bills of lading.
- Performed manual and clerical tasks, including load planning and inventory management.
- Maintained records of goods received and resolved issues related to damaged items.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
Data-Mail, Inc.
Mail Sorter
06.2014 - 03.2016
Job overview
- Cleared paper jams promptly to maintain production efficiency.
- Arranged and sorted mail with attention to detail and accuracy.
- Operated machinery and ensured proper labeling and packaging.
- Utilized ERP systems to track and manage workflows effectively.
- Maintained a clean and organized work environment for optimal sorting efficiency.
- Scanned incoming pieces, logging and uploading information into mail-tracking system to support resolution of future inquiries.
Walgreens distribution center
Inventory Specialist
11.2010 - 01.2014
Job overview
- Supported warehouse operations by monitoring product movement, availability, and disposition.
- Ensured shipping and receiving protocols were followed accurately.
- Maintained inventory accuracy by resolving discrepancies and performing follow-ups.
- Utilized ERP systems and updated software programs to manage inventory records.
- Collaborated with teams across departments to optimize workflow and ensure compliance with regulations.
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
Priority express inc
Dispatcher
10.2007 - 08.2010
Job overview
- Develop and execute plans to ensure optimal customer service by drivers
- Identify operational efficiencies and recommend improvements to management
- Adjust driver schedules to optimize workflow and meet deadlines
- Address customer concerns and provide timely solutions in line with company standards
- Monitor performance metrics and collaborate across teams to resolve issues and ensure KPIs are met
- Dispatch calls, selecting the appropriate drivers and addressing their issues throughout the day
- Handle additional projects or duties as assigned
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
Education
Manchester High SchoolManchester, CT
High school diploma or GED
Skills
- Shipping & Distribution: shipping experience, inventory management, and quality control
- Attention to Detail: Committed to accuracy and precision in all operational tasks
- Technical Proficiency: ERP systems, Microsoft Excel, and electronic record systems
- Time Management: Skilled at prioritizing workloads and meeting deadlines
- Operational Efficiency: Experience in dispatching, workflow optimization, and compliance monitoring
- Packaging and labeling
- Pallet jack handling
- Team collaboration
- Data entry
Timeline
Warehouse Admin
Sentech Service
06.2022 - 10.2024
Yard Coordinator
WCW Trader Joes
05.2019 - 03.2022
Shipping and Receiving Clerk
Homegoods distribution center
09.2017 - 05.2019
Mail Sorter
Data-Mail, Inc.
06.2014 - 03.2016
Inventory Specialist
Walgreens distribution center
11.2010 - 01.2014
Dispatcher
Priority express inc
10.2007 - 08.2010
Manchester High School
High school diploma or GED
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