Fancy Lee

• Conducted venipuncture procedures with precision to ensure patient comfort and safety.
• Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
• Maintained accurate records of blood samples and patient information for laboratory analysis.
• Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
• Implemented infection control measures, contributing to a sterile work environment.
• Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
• Completed proper sanitation and cleaning of equipment and work areas between patients.
• Assisted in training new staff on phlebotomy techniques and safety standards.

• Assisted clients with daily living activities to enhance independence and quality of life.
• Provided companionship and emotional support to foster positive relationships with clients.
• Maintained accurate records of services provided and client progress to ensure compliance with care plans.
• Coordinated transportation for medical appointments, ensuring timely access to healthcare services.
• Implemented safety measures in client environments to reduce risks and promote well-being.
• Developed personalized care plans in collaboration with clients and healthcare professionals for effective support.
• Evaluated client needs regularly to adjust care approaches, improving overall service delivery and satisfaction.

• Facilitated individual and group counseling sessions to promote emotional well-being.
• Implemented behavior management strategies to support residents in achieving personal goals.
• Assisted in crisis intervention, employing de-escalation techniques to maintain safety and stability.
• Monitored resident activities and progress, providing feedback to ensure adherence to treatment plans.
• Trained new staff on best practices and operational protocols within residential settings.
• Reduced behavioral incidents by employing de-escalation techniques and maintaining a calm environment.
• Evaluated program effectiveness, suggesting improvements based on resident feedback and observations.

• Analyzed data trends to identify areas for program improvement.
• Developed reports summarizing client progress and treatment outcomes.
• Conducted assessments to evaluate effectiveness of therapeutic approaches.
• Assisted in implementing evidence-based practices for client interventions.
• Facilitated communication between clients, families, and service providers to ensure optimal care coordination.
• Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
• Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.

Merced Adult School Phlebotomy Technician Program , MERCED, CA

Merced Community College, June 5, 2015-discontinued on October 24, 2022

Merced High School, June 5, 2015 with Diploma