FANFAN JANVIER
Delray Beach,FL
Summary
Effectively managed high-volume outbound calls to prospective customers, identifying needs and providing tailored solutions. Consistently met sales targets while maintaining accurate records in CRM systems and collaborating with team members to enhance sales strategies.
Overview
25
25
years of professional experience
Work History
Sales Associate
Selected Homes Realty LLC
West Palm Beach, FL
01.2024 - Current
- Listed and marketed properties by creating compelling listings, photographing homes, and posting on MLS to attract potential buyers.
- Arranging and conducting home tours for prospective buyers.
- Mediated negotiations between buyers and sellers to agree on pricing and terms, facilitating successful transactions.
- Managed lease agreements, resident relations, and property tours while ensuring compliance with Fair Housing regulations and effective use of CRM software.
Tax Analyst
Goldmind Financial Services
Delray Beach, FL
01.2016 - Current
- Prepared simple and complex tax returns for diverse clients, ensuring compliance and maximizing potential refunds.
- Facilitated IRS audit support for clients, ensuring accurate itin filing and effective resolution of tax matters.
- Process the full cycle of accounting, accounts payables, accounts receivables, invoices, and payroll.
- Wrote Insurance policies and explained the remuneration process.
Shipping Coordinator
Wal-Mart Distribution Center
West Palm Beach, FL
01.2006 - 01.2012
- Reviewed shipping paperwork and verified daily quantities to ensure timely dispatch.
- Checked daily shipping paperwork and tracked hourly shipping quantities to maintain workflow efficiency.
- Processed accounts payable and receivable to support financial accuracy and operational continuity.
Clerk Dispatch & Service Coordinator
Culligan Water of West Palm Beach, FL
West Palm Beach, FL
02.2005 - 01.2006
- Scheduled service calls for 10 technicians, optimizing technician availability and customer service.
- Answered and processed over 100 incoming calls daily, ensuring timely customer support.
- Reviewed 20+ customer accounts daily to ensure accurate and up-to-date service information.
- Process the full cycle of accounting, accounts payables, accounts receivables, invoices, and payroll.
Customer Service / Sales
Sprint PCS
Boynton Beach, FL
01.2001 - 01.2004
- Recognized as President's Club Award Recipient for exceptional sales performance.
- Conducted cold calls, crafted tailored proposals, and secured new business opportunities.
- Responded to customer inquiries about Sprint accounts, enhancing customer understanding and supporting purchasing decisions.
- Processed inventories on a daily basis for shipping and receiving orders.
Education
CompTIA Online A+ Certification - Computer Technician
01-2023
Florida real estate license -
Gold Coast Real-estate school
Boca Raton, FL01-2022
Public Adjuster license -
Central insurance school
Kissimmee, FL01-2019
Diploma - Computer Networking
Keiser College
Fort Lauderdale, FL01-2000
Skills
- Sales negotiation
- Lead generation
- Market analysis
- Property listing
- Contract management
- CRM management
- Customer relationship
Timeline
Sales Associate
Selected Homes Realty LLC
01.2024 - Current
Tax Analyst
Goldmind Financial Services
01.2016 - Current
Shipping Coordinator
Wal-Mart Distribution Center
01.2006 - 01.2012
Clerk Dispatch & Service Coordinator
Culligan Water of West Palm Beach, FL
02.2005 - 01.2006
Customer Service / Sales
Sprint PCS
01.2001 - 01.2004
CompTIA Online A+ Certification - Computer Technician
Florida real estate license -
Gold Coast Real-estate school
Public Adjuster license -
Central insurance school
Diploma - Computer Networking
Keiser College