Jennifer Kiddney

- Supported new employee mentor program, enhancing onboarding experience for new hires.

- Expanded territory coverage from 18,000 to 300,000 weekly, significantly increasing market reach.

- Promoted SYSCO Food Services product lines to restaurant and institutional accounts

• - Resolved pricing, delivery, and product questions for daily accounts
• - Coordinated with warehouse teams on order accuracy and fulfillment
• - Recommended menu items and specialty products for customer needs
• - Maintained customer relationships through consistent follow-up and service
• - Supported sales team with account tracking and order preparation
• - Assumed supervisor duties during staff absences, maintaining team productivity and service levels.
• - Managed CMU, LCC bid work, and street accounts.
• - Received multiple corporate awards and recognition through growth in cases, sales, and gross profit dollars.
• Guided customers to identify and select products that met their needs. specific products, answered questions, and offered product advice.

• Oversaw daily operations to ensure efficiency and adherence to quality standards
• Coordinated staff schedules and inventory management to optimize workflow and service
• Developed training programs to enhance team skills and improve service quality
• Mentored team members to foster a collaborative and high-performance work environment
• Resolved customer complaints promptly to maintain high service standards and loyalty
• Utilized clear communication strategies to ensure staff understood operational procedures

• Managed Cattle Baron bar service, balancing guest hospitality with smooth daily operations.
• Managed bar staff, trained new hires, and implemented disciplinary procedures.
• Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
• Controlled liquor, beer, and wine inventory for Cattle Baron bar programs.
• Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
• Resolved guest concerns with calm service and professional communication.