Bryan Passmore

Certified in Chevrolet.

Facilitate all client's needs with vehicle purchase.

• Built relationships with customers to encourage repeat business.
• Managed new car sales, leases and pre-owned purchase in accordance with store policy.

• Increased customer satisfaction ratings by closely monitoring service quality and addressing issues proactively.
• Monitored staffing levels to provide adequate coverage for guest services.
• Monitored integrity of games and players' pools for internal controls.
• Managed budgets effectively, identifying opportunities for cost savings without compromising service quality or staff wellbeing.

• I worked with a team to help clients purchase their new Volkswagen or a better pre-owned choice
• Figure out what the hot buttons of the specific person and help cater a decision towards what best fit their needs
• I used a BDC to help drive the traffic of guests and to gather a bigger network of clients.

• Facilitate purchases for new Volkswagen vehicles as well as pre-owned inventory
• Averaged 15 cars a month

• Was certified in A+, MCP, and others
• Responsible for working as a Systems Administrator as well as setting up communications.