Fangdi Hou

• - Manage financial operations using QuickBooks, ensuring accurate recording of sales, payroll, and expenses.
• - Oversee inventory tracking and reconciliation to maintain data accuracy and prevent discrepancies.
• - Generate financial and performance reports to support operational decisions and business growth.
• - Collaborate with IT to improve internal data systems and increase workflow efficiency.

• - Managed product catalogs across Amazon, eBay, and Groupon marketplaces.
• - Conducted competitor and market trend analysis to optimize SKU pricing.
• - Developed promotional campaigns aligned with sales targets.
• - Performed keyword research and SEO optimization to improve product visibility and conversions.

• - Created and managed product listings across major e-commerce platforms.
• - Maintained inventory and order systems covering thousands of SKUs.
• - Provided customer service support and resolved order-related inquiries.
• - Assisted in promotional campaign planning based on sales analysis.

• Managed online merchandise catalog by utilizing web based portal, managed 20 Luxury brand including Burberry, Coach, Tory Burch, etc.
• Performed quantitative/qualitative analysis by Excel and other analytical tools for fashion trend, best-selling items; Seeks out new resources to broaden merchandizing mix and pursues creative methods of seeking out desired merchandise.
• Elicited critical information from vendors with regard to market trends and current buying activity of competitors.
• Work closely with buyer/inventory manager and team members to support the online/offline events and campaigns (such as anniversary, fashion festival and holiday promotions).
• Assisted logistics team in monitor outbound shipment, prioritizing hot shipment, validating data and make sure information accuracy (shipping/pricing info).

• Organized shelf space with over 200 combinations in color balance, size and design
• Maintained database for over 60 customers, managed core data such as client profile, order history and invoices
• Examined the accuracy of PO and processed rental order that received from Jim’s Formal Wear Co, including tuxedos, suits, pants, shoes, pocket square, bow tie, and cuff-link
• Made delivery to customer’s site in case of urgent order
• Communicated with customers, and made the recommendation base on their requirements
• Supported team member’s daily activate (tailor/sales associate), and assisted manager as required