Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Regina Mathis

Ringgold,GA

Summary

Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions.

Overview

45
45
years of professional experience

Work History

Camping Outfitter

Bass Pro Shops
Chattanooga, TN
05.2021 - Current
  • Promptly acknowledge customers, evaluate needs, and suggested suitable options
  • Answer customer questions about products and service and help locate merchandise
  • Coordinates restocking of sales floor with current merchandise, accurate signage and most up to date pricing
  • Exhibits leadership by encouraging productivity in department by engaging coworkers to be more involved and staying on task
  • Prioritizes helping customers over completing other routine tasks in store
  • Creates inviting environment for customers by maintaining store organization, cleanliness and free of hazards
  • Volunteering for extra shifts during holidays and other busy periods to alleviate staffing shortages
  • Works in other departments as needed
  • Maintains up-to-date knowledge of store sales, policies and security standards
  • Supports loss prevention goals by monitoring shopper behavior
  • Works hard to meet or exceed special targets for club card applications, gear guard sales and specific product promotions
  • April2022 participated in Hunting Department floor reset

Cashier

Bass Pro Shops
Chattanooga, TN
01.2020 - 05.2021
  • Operated cash register for cash, check and credit card transactions
  • Worked flexible schedule and extra shifts to meet business needs
  • Helped customers complete purchases, locate items, obtained club cards, and purchase gear guards for their products
  • Worked closely with shift manager to solve problems and handle customer concerns
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
  • Replenished merchandise and organized shelves, racks and bins for optimal appearance
  • Mentored new team members on system operation, customer service strategies and sales goals

Cashier

Cabela's
Ringgold, GA
10.2019 - 01.2020
  • Operated cash register for cash, check and credit card transactions
  • Worked flexible schedule and extra shifts to meet business needs
  • Helped customers complete purchases, locate items and join reward programs
  • Restocked and organized merchandise in front lanes
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies

Office Manager

B&B Janitorial Service
Ringgold, GA
01.1980 - 12.2019
  • For over40 years
  • Maintained computer/physical filing systems, payment collections, payroll, deposits and recordkeeping
  • For many commercial accounts oversaw office inventory activities by ordering, stocking and shipment receiving
  • Compared vendor prices and negotiated for optimal savings
  • Coached new hires on processes while managing numerous employees
  • Coordinated special projects such as large one time floor jobs, construction clean ups and managed schedules
  • Performed background checks and other clerical duties
  • Monitored employees by paying visits to accounts and making sure cleanliness of building met our company standards

Education

High School Diploma -

Ringgold High School
Ringgold, GA
01-1975

Skills

  • Policy and Procedure Compliance Knowledge
  • Display Coordination Skills
  • Clear Customer Engagement Techniques
  • Merchandise Receipt Management
  • Effective Communication Skills
  • Adaptable to Change
  • Interacting with Diverse Customers
  • Specialized Order Processing
  • Assembly Procedures
  • Targeted Product Recommendations
  • Effective Store Closing Strategies

Accomplishments

  • 2021 Bass Pro Outfitter of the year
  • 2021 Obtained 158 Club Card Applications
  • 2021 Obtained approximately 52 Gear Guard
  • 2022 to current obtained 42 Club Cards

Timeline

Camping Outfitter

Bass Pro Shops
05.2021 - Current

Cashier

Bass Pro Shops
01.2020 - 05.2021

Cashier

Cabela's
10.2019 - 01.2020

Office Manager

B&B Janitorial Service
01.1980 - 12.2019

High School Diploma -

Ringgold High School

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Regina Mathis