Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Fanny Brooks

Colombia,SC

Summary

Self motivated becoming a loyal asset, beginning a career with a large progressive organization that provides opportunities for growth and upward mobility. Knowledgeable and experience in medical coding/billing services, Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Fluently in Spanish and English. Desire to assist in this company to provide excellent customer service to existing clients and to obtain new clients as directed by management.

Overview

4
4
years of professional experience

Work History

Benefits Coordinator

Killian Dentistry
08.2019 - Current
  • Use dental/medical codes to process and obtain insurance payments
  • Act of liaison between provider and patient to create comfortable environment that promotes treatment
  • Coordinate fees and create payment plans for patients to access care
  • Properly use EMR to create and store patient information
  • Create productive schedules for each provider to achieve their daily goals.
  • Explained benefits to plan participants in easy to understand terms in order to educate each on available options
  • Built relationships with vendors to foster quality service delivery

Under Writing Support Assistant

Mutual Of Omaha
10.2023 - 12.2023
  • Helping Clients to enroll for Medicare and maintained detailed administrative process and procedures and accuracy.
  • Following company guidelines to improve my work skills by using 3 screen monitors to multitask on different websites.
  • Organized and developed filing systems for important documents and personal information, maintaining accessibility for associated personnel.
  • Answered phone calls promptly and professionally, answering questions about insurance plan.
  • Provided technical support to customers, troubleshooting technical issues and providing solutions

Bilingual Hospital Billing Representative

People 2.0 Recruiting Solution
01.2023 - 06.2023
  • Form business relationships with insurance agents to provide better services
  • Use specific coding pertaining to medical procedures and diagnosis for billing
  • Comply and enforce HIPAA standards according to state regulations
  • Follow up on claim status with providers via phone, fax, or payer portals.
  • Verified accuracy of accounts payable payments, reduction in payment errors and check reissues
  • Reviewed and solved account and billing discrepancies

Patient Technician/Unit Secretary

Palmetto Health Baptist
08.2023 - 03.2023
  • Greeted and interacted with patients to provide care and direct them to their hospital room
  • Answered telephone calls to offer office information, answering questions, and maintaining HIPAA standards
  • Respond appropriately to physical, emotional and developmental needs of patients
  • Bilingual Translator for patients and physicians
  • Performed various administrative tasks by filing, copying and faxing documents

Certified Nursing Assistant

Pruitt Health
02.2023 - 02.2023
  • Provided above standard, thorough, and attentive health care to patients
  • Maintain compliance with HIPAA standards.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing
  • Utilized communication, empathy and active listening skills to encourage and develop positive relationships with patients
  • Documented patient information and care activities in electronic health record

Education

Health Care & Rehabilitation Therapy Technician -

Kaplan College
Vista, California
02.2007

Diploma -

Rancho Buena Vista High School
Vista, CA
06.2004

Skills

  • Electronic Medical Systems
  • Microsoft Office
  • Medical Coding/Billing
  • Medical/Dental terminology
  • Insurance Knowledge
  • Financial Specialist
  • Data entry
  • Works well independently
  • Strong communication
  • Customer service
  • High volume inbound/outbound calls
  • Reviews, research and resolve insurance claims

References

  • Mary Suarez, Optician/ Biller Coordinator Shadowridge Family Vision, (760) 805-6995
  • Je'Von Canty, Operations Manager at Killian Dentistry, (803) 636-5337
  • Asia Crandall, CNA at Pruitt Health Care, (803) 457-6401

Timeline

Under Writing Support Assistant

Mutual Of Omaha
10.2023 - 12.2023

Patient Technician/Unit Secretary

Palmetto Health Baptist
08.2023 - 03.2023

Certified Nursing Assistant

Pruitt Health
02.2023 - 02.2023

Bilingual Hospital Billing Representative

People 2.0 Recruiting Solution
01.2023 - 06.2023

Benefits Coordinator

Killian Dentistry
08.2019 - Current

Health Care & Rehabilitation Therapy Technician -

Kaplan College

Diploma -

Rancho Buena Vista High School

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Fanny Brooks