Fanny Brummett
Victoria,TX
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Reliable janitorial professional with significant experience in maintaining cleanliness and sanitation of various facilities, including commercial buildings and educational institutions. Skilled in using cleaning equipment and chemicals safely, with strong attention to health and safety standards. Known for improving cleaning processes, leading to more efficient operations and higher satisfaction among clients. Demonstrated ability to work independently or as part of a team, managing time effectively to meet deadlines.
Overview
2024
2024
years of professional experience
Work History
Customer Service Cashier
Sam’s club
Victoria , TX
08.2021 - 12.2023
- Processed customer payments quickly and returned exact change and receipts.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Bagged, boxed or gift-wrapped sold merchandise per customer's request.
- Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
- Offered customers carry-out service at completion of transaction.
- Organized items purchased by customers according to their type or size for easy retrieval during checkout.
- Provided information on company policies, warranties, guarantees, financing options and other related matters.
- Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
- Recommended, selected, located, and obtained products to meet customer needs.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Informed customers of in-store promotions or pricing specials.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Complied with all health and safety regulations while performing job duties.
- Greeted customers promptly and responded to questions.
- Resolved customer complaints in a professional manner.
Cleaning Crew Member
H E B PLUS
Victoria , Texas
05.2021 - 07.2021
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Serviced, cleaned and restocked restrooms.
- Collected trash from floors within hallways, bathrooms and work areas.
- Followed established health codes while performing duties.
- Disinfected kitchen appliances such as refrigerators and microwaves.
- Spot-cleaned glass surfaces and windows with cleaning solutions.
- Reported damaged and broken furniture, upholstery and fixtures to supervisors.
- Reduced cleaning time significantly while maintaining company quality standards.
- Maintained janitorial closets in a clean, organized manner.
Lead Associate
Dollar General
Victoria , TX
03.2018 - 04.2021
- Received shipments by comparing merchandise to invoices and reporting discrepancies or damage to managers.
- Processed sales transactions and handled cash and credit card payments accurately.
- Assisted with recruitment efforts by interviewing prospective employees and making hiring recommendations.
- Communicated with professionals to deliver performance feedback for decision-making.
- Trained new employees on daily tasks and procedures to teach staff skills, resulting in knowledgeable, and high-performing team.
- Maintained accurate records of inventory levels using POS system software applications.
- Reduced waste significantly by monitoring materials use and identifying areas for improvement.
- Monitored and coached team on routine tasks critical to day-to-day operations.
- Maintained a clean and organized work environment to promote efficiency.
- Provided HR administrative assistance to management team.
Customer Service Cashier
Sam’s club
Victoria , TX
Education
High School Diploma -
Centro Cultural Salvadoreño
El Salvador San Salvador 12-2000
Skills
- Check processing
- Drawer management
- Order coordination
- Up-selling techniques
- Cleaning
- Inventory management
- Reliability and punctuality
- Calm demeanor
- Multitasking and organization
- Quality assurance
- Cash handling expertise
- Customer focus
- Bilingual (English, Spanish )
Timeline
Customer Service Cashier
Sam’s club
08.2021 - 12.2023
Cleaning Crew Member
H E B PLUS
05.2021 - 07.2021
Lead Associate
Dollar General
03.2018 - 04.2021
Customer Service Cashier
Sam’s club
High School Diploma -
Centro Cultural Salvadoreño