Fanny Suarez
Fort Myers
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
13
13
years of professional experience
Work History
Sales Representative
Villa Del Palmar
05.2017 - 05.2020
- Met and exceeded sales targets by effectively presenting product features and benefits.
- Cultivated and maintained strong relationships with clients to drive repeat business and referrals.
- Conducted product demonstrations and presentations to showcase key features and benefits to potential customers.
Store Manager
Zingara Swimwear
05.2011 - 12.2016
- Oversaw daily operations of a retail store, including sales, customer service, and inventory management.
- Monitored key performance indicators and analyzed sales data to identify trends and make data-driven decisions to enhance store performance and profitability.
- Successfully managed all aspects of store operations, including inventory management, staffing, and customer service, to drive sales and exceed company goals.
Shift Supervisor
Starbucks Coffee
09.2007 - 10.2010
- Managed shift scheduling to optimize staffing levels and meet business needs.
- Trained new baristas on drink recipes, equipment usage, and customer interaction to maintain quality standards and uphold the brand reputation.
- Supervised daily operations of a high-volume cafe, overseeing a team of baristas and ensuring exceptional customer service.
Education
No Degree - Psychology
Florida SouthWestern State College
Fort Myers, FL05-2027
Skills
- Bilingual
- Time management
- Strategic planning
- Problem solving
- Accountable
- Goal oriented
- Work under pressure
- Customer service
- Team work
Timeline
Sales Representative
Villa Del Palmar
05.2017 - 05.2020
Store Manager
Zingara Swimwear
05.2011 - 12.2016
Shift Supervisor
Starbucks Coffee
09.2007 - 10.2010
No Degree - Psychology
Florida SouthWestern State College
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