Dedicated customer service representative with proven skills in active listening and problem-solving. Committed to enhancing customer satisfaction and streamlining operations.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Aldi Foods
Lakeland, FL
03.2024 - 05.2025
Assisted customers with inquiries, resolving issues efficiently and enhancing satisfaction.
Processed transactions accurately using point-of-sale systems, ensuring smooth checkout experiences.
Maintained product knowledge to provide informed recommendations and support customer decisions.
Collaborated with team members to streamline operations and improve service delivery.
Pharmacy Technician
Walgreens
Tarpon Springs, FL
05.2023 - 02.2024
Processed and dispensed prescription medications accurately to ensure patient safety.
Assisted pharmacists in managing inventory and restocking medication supplies promptly.
Provided exceptional customer service by addressing patient inquiries and concerns effectively.
Maintained cleanliness and organization of pharmacy workspace to comply with health regulations.