Fanta Kaba
Columbus,USA
Summary
Data center professional with proven track record in managing critical infrastructure and maintaining high operational standards. Known for reliability and flexibility in adapting to evolving requirements, contributing to team success and operational excellence. Expertise in hardware maintenance, network configuration, and problem-solving.
Overview
9
9
years of professional experience
Work History
Warehouse Coordinator
CBRE
New Albany, OH
01.2026 - Current
- Warehouse worker is responsible for completing shipments by processing and loading orders.
- Preparing orders by processing requests and supply orders, pulling materials, packing boxes, and placing orders in delivery area.
- Maintaining inventory controls by collecting stock location orders and printing requests.
- Maintaining quality service by following organization standards.
- Maintaining a safe and clean work environment by keeping shelves, pallet area, and workstations neat, and maintaining a clean shipping supply area. Complying with procedures, rules, and regulations.
- Completing reports by entering required information.
Data Center Technician - Contractor
Google
New Albany, OH
10.2024 - 03.2026
- Assisted in troubleshooting facility and rack-level issues, maintaining service levels within internal SLA targets.
- Configured and maintained network hardware for optimal performance and reliability.
- Collaborated with cross-functional teams to implement network solutions effectively.
- Provided technical support to end-users for connectivity and access issues.
- Provided on-site support and oversight for contractors, sub-contractors, and vendors, ensuring adherence to company policies and local regulations.
- Installed and managed structured cabling infrastructure.
- Moved and installed shelves, power strips, rails, servers, switches and other equipment.
Data Center Technician- Contractor
AWS
New Albany, OH
01.2022 - 08.2023
- Installed and configured servers, storage systems, and networking equipment to ensure optimal performance.
- Monitored data center operations, identifying and resolving potential issues to minimize downtime.
- Developed troubleshooting protocols for diagnosing hardware failures, increasing resolution speed.
- Conducted routine maintenance on hardware components, enhancing system reliability and longevity.
- Ensured adherence to industry standards and security protocols within data center environments.
- Moved and installed shelves, power strips, rails, servers, switches and other equipment.
Customer Service Representative
Teleperformance USA
Columbus, OH
01.2017 - 12.2021
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests for products, services, and company information.
- Updated account information to maintain customer records.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Education
High School Diploma - undefined
Westerville Central High School
Westerville05.2017
Skills
- Data center operations
- Computer hardware troubleshooting
- Maintenance and repairs
- IT support
- Network troubleshooting
- Network support
- Hardware diagnostics
Websites
Timeline
Warehouse Coordinator
CBRE
01.2026 - Current
Data Center Technician - Contractor
Google
10.2024 - 03.2026
Data Center Technician- Contractor
AWS
01.2022 - 08.2023
Customer Service Representative
Teleperformance USA
01.2017 - 12.2021
High School Diploma - undefined
Westerville Central High School