Fanta Kamara
Far Rockaway,New York
Summary
Dynamic and results-driven professional with extensive experience in healthcare and operations management. I optimized workflow and enhanced team performance while ensuring safety compliance. Proficient in EMR software and skilled in problem-solving, I consistently improved service quality and inventory management, reducing waste and enhancing product availability.
Overview
6
6
years of professional experience
Work History
Overnight Shift Supervisor
Park Inn Home
08.2025 - Current
- Supervised overnight staff, ensuring adherence to operational protocols and safety standards.
- Coordinated daily shift activities, optimizing workflow for efficiency and productivity.
- Trained new team members on procedures, enhancing overall team performance and service quality.
- Conducted regular inventory checks, maintaining stock levels and minimizing waste.
- Implemented new strategies for inventory management, resulting in reduced waste and improved product availability.
Pharmacy Technician
Rex Pharmacy
10.2024 - 08.2025
- Assisted in prescription processing and medication dispensing under pharmacist supervision.
- Maintained inventory levels, ensuring timely restocking of medications and supplies.
- Provided customer service by answering inquiries and resolving issues related to prescriptions.
- Operated pharmacy software for accurate medication records and patient profiles.
Pharmacy Technician
CVS Pharmacy
09.2023 - 10.2024
- Processed insurance claims, verifying coverage and addressing discrepancies promptly.
- Collaborated with healthcare team members to optimize patient care services.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
- Resolved third-party billing, computer system and customer service issues.
Shift Manager
Boston Market
08.2019 - 09.2023
- Supervised daily operations, ensuring compliance with health and safety standards.
- Trained and mentored staff, enhancing team performance and service quality.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Excelled in every store position and regularly backed up front-line staff.
- Led by example, demonstrating strong work ethic and commitment to excellence, inspiring staff to achieve their best.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
- Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
Education
No Degree - Nursing
Adelphi University
Garden City, NYCertificate Pending - Certified Medical Administrative Assistant
SUNY Manhattan Educational Opportunity Center
Manhattan, NY12-2025
Certified Microsoft Office Specialist -
SUNY Manhattan Educational Opportunity Center
Manhattan, NY12-2025
Skills
- Safety compliance
- Implementation of security protocols
- Confidentiality and HIPAA
- Workflow optimization
- Healthcare office administration
- Proficient in multi-line phone systems
- Medical records organization
- Medical billing and coding
- Patient intake management
- EMR software
- OSHA compliance
Timeline
Overnight Shift Supervisor
Park Inn Home
08.2025 - Current
Pharmacy Technician
Rex Pharmacy
10.2024 - 08.2025
Pharmacy Technician
CVS Pharmacy
09.2023 - 10.2024
Shift Manager
Boston Market
08.2019 - 09.2023
No Degree - Nursing
Adelphi University
Certificate Pending - Certified Medical Administrative Assistant
SUNY Manhattan Educational Opportunity Center
Certified Microsoft Office Specialist -
SUNY Manhattan Educational Opportunity Center