Fanta Ochoa
Rockford,IL
Summary
Ophthalmic care professional with thorough understanding of eye health and patient management. Proven ability to support ophthalmologists in various procedures, ensuring smooth operations and patient satisfaction. Known for effective teamwork and adaptability to changing clinical needs, proficient in diagnostic testing and patient education.
Overview
10
10
years of professional experience
Work History
Opthalmic Technician
Miller Eye Center
Rockford, IL
05.2023 - 08.2025
- Assisted in preparing examination rooms for patient assessments and procedures.
- Supported ophthalmologists by obtaining patient histories and performing preliminary tests.
- Operated diagnostic equipment, including tonometers and visual field analyzers, for accurate results.
- Maintained cleanliness and organization of clinical areas to enhance patient experience.
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Trained new ophthalmic technicians on clinic protocols, fostering teamwork within the practice.
- Increased patient understanding of their eye conditions through clear explanations and demonstrations of treatment plans.
Optician
Americas Best
Rockford, IL
05.2021 - 02.2023
- Fitted and adjusted eyeglasses and contact lenses to ensure optimal comfort and functionality.
- Educated patients on proper eyewear care, maintenance, and selection of lens types.
- Managed inventory of frames and lenses, ensuring product availability for customer satisfaction.
- Troubleshot issues with prescription eyewear, offering swift resolution to maintain customer satisfaction levels.
- Increased sales by effectively communicating the benefits of various lens coatings, materials, and frames to customers.
- Contacted patients when eyeglasses or contact lenses arrived in store and assisted with final fitting.
Warehouse Lead
Pinnacle Logistics
Rockford, IL
10.2019 - 10.2020
- Supervised daily warehouse operations, ensuring adherence to safety and efficiency protocols.
- Coordinated shipping and receiving activities, optimizing scheduling for timely deliveries.
- Conducted regular inspections of equipment and facilities to ensure compliance with safety standards.
- Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
- Followed verbal and written instructions to properly move and ship products.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
Optical Technician
Primary Eyecare
Rockford, IL
02.2018 - 03.2019
- Calibrated and adjusted optical equipment to ensure optimal performance and accuracy.
- Conducted routine maintenance on lenses and frames, enhancing product quality and longevity.
- Assisted customers with eyewear selections, providing personalized recommendations based on needs.
- Trained junior technicians in equipment handling and safety protocols to improve team efficiency.
- Monitored inventory levels and ordered supplies, ensuring availability of essential materials for operations.
- Delivered exceptional customer service by addressing concerns promptly and professionally, ensuring customer loyalty.
Warehouse Associate
Aldi Warehouse
Batavia, IL
03.2017 - 02.2018
- Operated pallet jacks to efficiently move inventory within warehouse.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Optician
Walmart Vision
West Dundee, IL
07.2015 - 03.2017
- Collaborated with ophthalmologists to develop treatment plans for patients' vision correction needs.
- Maintained accurate patient records in electronic systems, ensuring compliance with healthcare regulations and standards.
- Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
- Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
- Conducted thorough frame adjustments to ensure optimal comfort, fit, and functionality for each customer.
- Assisted patients with inserting, removing, and caring for contact lenses through hands-on demonstrations and clear instructions.
Education
GED -
Elgin Community College
Elgin, IL03-2015
Skills
- Patient care
- Diagnostic testing
- Medical history documentation
- Fundus photography proficiency
- Visual prescreening
- Corneal topography analysis
- Minor surgery assistance
Timeline
Opthalmic Technician
Miller Eye Center
05.2023 - 08.2025
Optician
Americas Best
05.2021 - 02.2023
Warehouse Lead
Pinnacle Logistics
10.2019 - 10.2020
Optical Technician
Primary Eyecare
02.2018 - 03.2019
Warehouse Associate
Aldi Warehouse
03.2017 - 02.2018
Optician
Walmart Vision
07.2015 - 03.2017
GED -
Elgin Community College