Summary
Overview
Work History
Education
Skills
Timeline
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Hannah DeFelice

Millsboro,DE

Summary

Skilled Ophthalmic Technician adept at evaluating complex eye diseases and cross-examining patient medical history to verify information. Prepares patients for ophthalmology tests and maintains all operating equipment. Friendly and accommodating with excellent workflow management and task delegation skills.

Overview

4
4
years of professional experience

Work History

Opthalmic Technician

Atlantic Retina Center
06.2024 - Current
  • Applied eye medications and drops to dilate pupils in preparation for examinations.
  • Performed thorough medical history assessments as part of the pre-examination process for new patients.
  • Provided timely follow-up care for post-operative patients, ensuring successful recovery and addressing any complications promptly.
  • Provided exceptional customer service to all patients, addressing concerns promptly and compassionately.
  • Triaged phone calls from patients and outside contacts and handled in order of importance.
  • Checked in 50-90 patients daily to prepare them to see the Doctor.

Crew Member

Dunkin' Donuts
02.2021 - 10.2021
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Promoted a positive work environment through effective communication and teamwork among staff members.

Education

Wor-Wic Community College
Salisbury, MD

Skills

Patient Care

Diagnostic Testing

Chart documentation

Medical History Documentation

Physician support

Customer service abilities

Patient Assessment

Teamwork and Collaboration

Problem-Solving

Time Management

Timeline

Opthalmic Technician

Atlantic Retina Center
06.2024 - Current

Crew Member

Dunkin' Donuts
02.2021 - 10.2021

Wor-Wic Community College

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Hannah DeFelice