Gerald Bones
Foothill Ranch,CA
Summary
Hardworking, passionate, organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Safety-minded delivering exceptional care and respect to all patients. Detail-oriented employee providing assistance to patients. Ready for new position with growing organization dedicated to quality patient service.
Overview
6
6
years of professional experience
Work History
Opthalmic Technician
Orange County Retina
04.2018 - Current
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Triaged phone calls from patients and outside contacts and handled in order of importance.
- Provided exceptional customer service to all patients, addressing concerns promptly and compassionately.
- Performed thorough medical history assessments as part of the pre-examination process for new patients.
- Instilled anesthetic drops and assisted in laser treatments and minor procedures.
- Trained new ophthalmic technicians on clinic protocols, fostering teamwork within the practice.
- Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.
- Assisted ophthalmologists in performing complex ocular procedures, ensuring high-quality patient outcomes.
- Maintained a clean and organized work environment for optimal patient care and equipment maintenance.
- Reduced wait times for patients by efficiently managing appointment schedules and coordinating with other staff members.
- Improved patient satisfaction by providing efficient and accurate diagnostic testing.
- Conducted tonometry testing to measure pressure inside patient's eye to determine presence of glaucoma
- Worked well with patients, staff, and manufacturer representatives to carry out successful office- and patient-related work each day.
- Promoted positive and smooth patient flow throughout facility, encouraging more efficient operations and boosting patient satisfaction.
- Operated ophthalmic photography for patient eye examinations and prepared patients for examinations and surgeries.
Education
No Degree - Kinesology
California State University - Fullerton
Fullerton, CA05.2026
Skills
- Patient Care
- Eye Anatomy Knowledge
- Diagnostic Testing
- Chart documentation
- Medical History Documentation
- Fundus Photography Proficiency
- Ophthalmic Imaging Expertise
- Patient Relations
- Supplies inventory
- Appointment management
- Vision testing
- Supply Restocking
- Patient Education Abilities
- Customer service abilities
- Physician support
- Patient Assessment
- Strong attention to detail
- Empathy and understanding patients needs
Athletic Training, Hiking , Cooking, Meditating, and Evolving
Athletic training is my passion and my home away from home. I love cooking because I know what gets into the body, I love hiking and meditating to get closer to nature and finding inner peace. I believe life is about growing constantly.
Timeline
Opthalmic Technician
Orange County Retina
04.2018 - Current
No Degree - Kinesology
California State University - Fullerton
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