Melissa Narvais
Denver City
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments.
Overview
14
14
years of professional experience
Work History
Opthalmic Technician
West Texas Eye
07.2019 - Current
- Conducted comprehensive eye exams, utilizing advanced diagnostic equipment to assess patient vision and ocular health.
- Performed thorough medical history assessments as part of the pre-examination process for new patients.
- Handle calls, aid in prescription fulfillment and ensure doctor receives messages.
Donor Floor Lead
BPL Plasma
05.2015 - 12.2017
- Supervised daily operations, ensuring compliance with safety and quality standards.
- Trained and mentored new staff on procedures and best practices.
- Streamlined workflow processes, enhancing efficiency in plasma collection activities.
- Coordinated team schedules to optimize staffing levels and service delivery.
- Collaborated with management to develop strategies for improving patient experience and service quality.
- Complete clerical work, answer phones, address donor questions, assess vital signs, and conduct finger stick tests for donor protein readings.
Cashier
Joyland Amusement Park
05.2011 - 05.2015
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Greeted customers entering store and responded promptly to customer needs.
Education
General Studies
South Plains College
Levelland, TX12-2015
Skills
- Patient care
- Patient relations
- Time management
- Attention to detail
- Multitasking
- Reliability
- Team collaboration
- Organizational skills
Timeline
Opthalmic Technician
West Texas Eye
07.2019 - Current
Donor Floor Lead
BPL Plasma
05.2015 - 12.2017
Cashier
Joyland Amusement Park
05.2011 - 05.2015
General Studies
South Plains College
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