Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Fany Azcona

Maricopa,AZ

Summary

Passionate about promoting lasting customer satisfaction by delivering top-notch service and unparalleled support. Proficient in customer service best practices and related options. Effectively drives revenue with skilled promotional and problem-solving abilities.

Overview

1
1
Language
3
3
years of professional experience

Work History

Instacart Shopper

Instacart
Maricopa, AZ
01.2021 - Current
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify any changes.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Kept vehicle clean and neat to offer professional impression to every customer.

Customer Service Representative

Home Depot
Katy, TX
08.2019 - Current
  • Addressed customers with positivity and professionalism, guiding towards ultimate purchase decision with balance and deliberation.
  • Maintained comprehensive knowledge of appliance specifications, brands based on price range, features and customer space needs.
  • Processed returns and troubleshot issues with specific appliances, supporting product re-selection process.
  • Followed up with customers, designers, vendors and contractors to confirm delivery and answer questions.
  • Designed showroom arrangements to support consumer journey and provide positive shopping experience.
  • Drove team revenue totals by bringing in top sales numbers.

Education

High School Diploma -

North Star Christian Academy
Katy, TX
05.2019 - 10.2019

Skills

    Creative Problem Solving

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Timeline

Instacart Shopper

Instacart
01.2021 - Current

Customer Service Representative

Home Depot
08.2019 - Current

High School Diploma -

North Star Christian Academy
05.2019 - 10.2019

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Fany Azcona