Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mark Vallejos

Lamar,CO

Summary

Hardworking individual with proven relationship-building and time management abilities in a fast-paced restaurant and other work environments. Successful at handling tables of all sizes with accuracy and impeccable customer service skills. Strives to meet every patron's needs, drives satisfaction and promotes long-term loyalty and return guests. I am a highly-motivated employee with a desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills are strong suits. Adept at working effectively unsupervised and can quickly master new skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Instacart Shopper

Instacart
Denver, CO
04.2020 - Current
  • Coordinated various clients concurrently with excellence in service and confidentiality.
  • Shopped at customer's preferred store, verified replacement items, selected the freshest produce and meat, and delivered groceries punctually to specified location.

Designer's Assistant

Leavitt-Haas
Denver, CO
01.2022 - 08.2023
  • Developed detailed floor plans, elevations, and 3D perspective views for client presentations.
  • Selected furnishings in line with client preferences and budget.
  • Monitored alignment with timelines and financial constraints.
  • Curated furniture, lighting, fixtures and accessories to craft distinctive and welcoming spaces.

Driver's Assistant

UPS
Denver, CO
11.2022 - 01.2023
  • Executed item routing using advanced computer-controlled keyboards and scanning equipment.
  • Coordinated timely deliveries adhering to set schedules.
  • Used hand truck to deliver heavy or multiple packages to business and residential locations.
  • Used scanners to track parcel information, condition or receipt.

Server/Supervisor

Dionysus Food & Wine Bar
Denver, CO
03.2020 - 01.2021
  • Suggested daily specials, wine choices, and desserts to increase sales.
  • Handled cash drawer reconciliation during closing duties.
  • Enhanced customer upselling and optimized table-turn rates, surpassing typical wait staff sales by as much as 40%.

Server

Logan Street Restaurant
Denver, CO
09.2019 - 02.2020
  • Provided detailed information on menu offerings like appetizers, entrees, and desserts.
  • Enhanced sales by promoting profitable items like daily specials, wines and desserts.
  • Ensured clear communication with kitchen team about specific customer needs and food preferences.

Floor Manager/Server

JAX Fish House & Oyster Bar
Denver, CO
08.2018 - 09.2019
  • Distributed responsibilities aligned with employees' competencies to foster growth.
  • Engaged with customers regularly to determine their needs, offer solutions and gather feedback.
  • Guided staff in handling intricate sales and challenging issues with difficult clients.

Server/Supervisor

Blue Island Oyster Bar
Denver, CO
09.2016 - 01.2019
  • Enhanced sales by recommending high-margin items such as daily specials, wine selections and desserts.
  • Handled end-of-day responsibilities, including item restocking and cash drawer reconciliation.
  • Trained new employees on food handling, guest expectations and protocols to maximize team performance.
  • Led team efforts, fostering a conducive work culture.

Education

Some College (No Degree) - Accounting

Denver Business College
Denver,Co

Skills

  • Entry Management
  • Team building
  • Time management
  • Toast POS Proficiency
  • Creative collaboration
  • Interior design
  • Effective communication

Certification

  • ServSafe
  • Level 1 Sommelier-Court of Master Sommeliers America

Timeline

Driver's Assistant

UPS
11.2022 - 01.2023

Designer's Assistant

Leavitt-Haas
01.2022 - 08.2023

Instacart Shopper

Instacart
04.2020 - Current

Server/Supervisor

Dionysus Food & Wine Bar
03.2020 - 01.2021

Server

Logan Street Restaurant
09.2019 - 02.2020

Floor Manager/Server

JAX Fish House & Oyster Bar
08.2018 - 09.2019

Server/Supervisor

Blue Island Oyster Bar
09.2016 - 01.2019

Some College (No Degree) - Accounting

Denver Business College

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Mark Vallejos