Farah Domingue
Brooklyn,NY
Summary
Detail-oriented professional with extensive experience in administrative support, training, and community engagement. Adept at managing correspondence, streamlining processes, and providing excellent customer service. Passionate about education and supporting individuals with diverse needs. Strong ability to facilitate training, maintain accurate records, and enhance operational efficiency.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Direct Support Professional (DSP)
Guild for Exceptional Children
Brooklyn, NY
01.2025 - Current
- Assist individuals with disabilities in daily living activities, personal care, and goal achievement
- Provide companionship, emotional support, and skill-building opportunities
- Facilitate community outings and recreational activities, ensuring safety and engagement
- Maintain accurate documentation of progress, behaviors, and treatment plans
- Adhere to OPWDD regulations to protect the rights and well-being of individuals served
- Part-Time
Correspondence Unit Representative
Office of Administrative Trials and Hearings (OATH)
New York, NY
12.2024 - Current
- Serve as a liaison between OATH and the public, handling inquiries about summonses, hearings, and fines
- Respond to community concerns and ensure clear communication regarding the adjudication process
- Investigate complaints and assist in resolving issues for individuals appearing before OATH
- Facilitate timely case processing to minimize wait times and ensure access to justice
- Verify and provide accurate information to the public regarding required legal actions
Training Instructor
New York City Police Department
New York, NY
09.2014 - 10.2024
- Designed and implemented training programs for new hires and experienced personnel
- Conducted classroom instruction on emergency response protocols and dispatch procedures
- Developed training materials and assessments to ensure knowledge retention
- Monitored staff performance and provided ongoing support and coaching
Police Communication Technician & Dispatcher
New York City Police Department
New York, NY
10.2006 - 10.2024
- Managed high-volume emergency calls, handling 100-125 calls per shift
- Collected vital information from callers and dispatched appropriate police resources
- Operated computer-aided dispatch systems to coordinate real-time emergency responses
- Maintained detailed and accurate records of all calls and police deployments
Call Taker
New York City Police Department
New York, NY
09.2006 - 10.2024
- Provided emergency assistance to callers, ensuring clear and calm communication
- Coordinated with police, fire, and EMS personnel to facilitate timely responses
- Utilized advanced dispatch systems to document incidents and relay information
Education
Bachelor of Arts - Elementary Education
Western Governors University
Salt Lake City, UT01-2027
Associate of Applied Science - Criminal Justice
Katherine Gibbs School
US01.2005
High School Diploma -
Lynn Vocational Technical Institute
US01.2002
Skills
- Administrative Coordination
- Data Organization
- Team Training
- Staff Development
- Confidentiality
- Regulatory Compliance
- Customer Service
- Problem Solving
- Classroom Management
- Behavior Management Support
- Records Management
- Documentation
- Community Engagement
- Outreach
Certification
- Six Sigma Yellow Belt, 2024
- MOI-Certified Training Instructor, 2024
- 8-Hour Pre-Assignment Training for Security Guards
- 16-Hour On-The-Job Training Course for Security Guards
Timeline
Direct Support Professional (DSP)
Guild for Exceptional Children
01.2025 - Current
Correspondence Unit Representative
Office of Administrative Trials and Hearings (OATH)
12.2024 - Current
Training Instructor
New York City Police Department
09.2014 - 10.2024
Police Communication Technician & Dispatcher
New York City Police Department
10.2006 - 10.2024
Call Taker
New York City Police Department
09.2006 - 10.2024
Bachelor of Arts - Elementary Education
Western Governors University
Associate of Applied Science - Criminal Justice
Katherine Gibbs School
High School Diploma -
Lynn Vocational Technical Institute