Farah Noureddine
Luxury Retail Specialist
Beirut
Summary
Highly motivated Senior Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
13
13
years of professional experience
Work History
Senior Sales Associate – Bridal & Evening Dresses
Flower Elegance
Oman, Muscat
12.2024 - Current
- Assisted brides and clients in selecting wedding gowns and formalwear tailored to their preferences, body types, and budgets.
- Provided one-on-one consultations, offering expert advice on style, fit, and accessories.
- Maintained a welcoming and elegant showroom, ensuring all merchandise was well-presented and organized.
- Handled customer fittings and collaborated with tailors to ensure perfect alterations and client satisfaction.
- Achieved monthly sales targets and built a loyal customer base through excellent service and follow-ups.
- Supported inventory management and collaborated with the purchasing team to recommend new styles and trends.
Senior Sales Associate
FACES (Beauty & Cosmetics)
Qatar, Doha
09.2023 - 09.2024
- Acted as a floor leader, guiding a team of beauty consultants to achieve daily sales targets.
- Trained new staff on product knowledge, customer service standards, and brand protocols.
- Delivered in-depth consultations on makeup, skincare, and fragrances tailored to customer needs.
- Managed high-value transactions and handled VIP clientele with discretion and professionalism.
- Assisted with store openings, closings, and promotional setups, ensuring smooth store operations.
- Supported marketing campaigns and product launches in-store, increasing brand visibility.
Sales Associate
Sephora
03.2022 - 05.2023
- Delivered personalized beauty consultations, recommending makeup, skincare, and fragrance products tailored to each client’s individual needs.
- Demonstrated product applications and educated customers on the latest beauty trends and seasonal collections.
- Maintained in-depth knowledge of new arrivals, best sellers, and exclusive products to provide expert advice.
- Consistently achieved sales goals by engaging with clients and promoting upselling opportunities.
- Ensured store visual standards were maintained, including product placement and organization of displays.
- Contributed to the success of store events, launches, and promotions, enhancing customer engagement and increasing sales.
Customer Receptionist
Amazon Medical Centre
Qatar, Doha
11.2021 - 02.2022
- Greet and welcome guests as soon as they arrive at the office
- Direct visitors to the appropriate person and office
- Answer, screen, and forward incoming phone calls
- Ensure the reception area is tidy and presentable, with all necessary stationery and materials (e.g., pens, forms, brochures)
- Provide basic and accurate information in person, via phone, and email
- Receive, sort, and distribute daily mail and deliveries
- Update calendars and schedule meetings
Customer Receptionist
Patchouli Beauty Clinic
Lebanon, Beirut
01.2019 - 10.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Sales Associate
L'Oréal - La Prairie
01.2018 - 02.2019
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Accounting
CIS College
Lebanon, Beirut
01.2012 - 12.2016
- Conducted comprehensive financial statement audits, ensuring accuracy and compliance with accounting standards.
- Managed daily activities for accounting, accounts payable, treasury and cost accounting.
- Improved financial reporting accuracy by implementing efficient accounting software and processes.
- Boosted team productivity with implementation of new accounting software, facilitating smoother workflow.
Education
TS – Accounting - Accounting
CIS College
Lebanon, Beirut 04.2001 -
BT - Accounting - Accounting
CIS College
Lebanon, Beirut 04.2001 -
Skills
Luxury Retail Sales
Sales development
Customer Service
Customer needs assessment
Product sales
Sales Target Achievement
Timeline
Senior Sales Associate – Bridal & Evening Dresses
Flower Elegance
12.2024 - Current
Senior Sales Associate
FACES (Beauty & Cosmetics)
09.2023 - 09.2024
Sales Associate
Sephora
03.2022 - 05.2023
Customer Receptionist
Amazon Medical Centre
11.2021 - 02.2022
Customer Receptionist
Patchouli Beauty Clinic
01.2019 - 10.2021
Sales Associate
L'Oréal - La Prairie
01.2018 - 02.2019
Accounting
CIS College
01.2012 - 12.2016
TS – Accounting - Accounting
CIS College
04.2001 -
BT - Accounting - Accounting
CIS College
04.2001 -
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