Farahana Appiah

Provide logistical support to clinical teams to plan and deliver quality in-home patient care.

• Communicate with clinical staff and service provider vendors to effectively oversee real-time scheduling of hospital-level care for a diverse patient population
• Collect, review and organize patient data while maintaining records and databases in care model systems.
• Concurrently manage workflows and communication across multiple systems of the MH model of care
• Record and maintain clinical documentation of Medically Home's non-captive resources.
• Train new service coordinators to acclimate to MH care workflows, instilling in them best scheduling practices while managing a patient census of about 22 on average
• Aid colleagues as Senior Proxy to escalate scheduling issues and providing them with tips to efficient workflows
• Provide feedback to supervisors to improve market workflows when coordinating and scheduling clinical visits.

• Coordinated approximately 30 patient referrals to specialists and other healthcare providers as needed for comprehensive care plans.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Prepared lab equipment for diagnostic evaluation.

• Collected required documents to prepare discharge and release summaries of patients.
• Used Athena to input information into computerized patient record system.
• Charted about 25 patient encounters per day by recording information such as diagnosis, treatments, and prescriptions.
• Reduced physician workload by taking on additional administrative tasks as needed, such as retrieving laboratory results and organizing patient files.

• Boosted team efficiency by organizing, restocking and maintaining laboratory environments and equipment.
• Documented experiment progress and observations, compiled data and organized findings for analysis.
• Sampled materials to obtain data for Yolk Processing in Reptiles research.
• Monitored staff actions and laboratory procedures, protecting integrity of collected research.
• Co-authored 2 peer-reviewed publications.