Assisted with the successful opening of a new Target location by setting up sales floor displays, stocking, and organizing merchandise.
Coordinated efficient order fulfillment processes, ensuring timely product delivery to customers.
Trained new team members on fulfillment procedures and best practices for operational efficiency.
Exceeded performance metrics consistently by prioritizing tasks effectively within a fast-paced environment.
Collaborated with team members to meet daily targets, contributing to overall company success and growth.
Interacted with guests in friendly and knowledgeable way.
Mixer
Crumbl
Jersey City, NJ
02.2025 - 12.2025
Selected as a founding team member for the grand opening of a new Crumbl location.
Contributed to the successful launch of a new store by assisting with opening preparations and delivering excellent customer service.
Operated mixers to create high-quality cookie dough, ensuring consistency and taste standards.
Monitored ingredient inventory levels, reporting shortages to maintain production efficiency.
Collaborated with team members to streamline mixing processes and reduce downtime.
Maintained cleanliness and organization of mixing area, adhering to food safety regulations.
Hotel Front Desk Clerk
Holiday Inn
Jersey City, NJ
12.2024 - 01.2025
Greeted guests, providing exceptional customer service and ensuring a welcoming atmosphere.
Managed check-in and check-out processes efficiently, enhancing guest satisfaction.
Responded to guest inquiries and resolved issues promptly, maintaining positive experiences.
Processed reservations using hotel management software, ensuring accuracy in bookings.
Barista
Starbucks
Jersey City, NJ
08.2023 - 09.2024
Crafted high-quality beverages following established recipes and standards.
Provided exceptional customer service, enhancing the overall guest experience.
Maintained cleanliness and organization of work area to ensure a safe environment.
Operated point-of-sale system efficiently for accurate order processing.
Education
Bachelor of Science - Diagnostic Medical Sonography
Eastern International College
Jersey City, NJ
Skills
Guest Relations: Served as the first point of contact for guests and provided exceptional service to thousands of guests while resolving customer concerns professionally
Leadership: Assisted in the launches of two different stores for popular corporations
Hospitality: Created a positive guest experience by providing a warm environment and being attentive to guests
Languages
English
Native or Bilingual
Wolof
Native or Bilingual
French
Limited Working
Timeline
Fulfillment Expert
Target
12.2025 - Current
Mixer
Crumbl
02.2025 - 12.2025
Hotel Front Desk Clerk
Holiday Inn
12.2024 - 01.2025
Barista
Starbucks
08.2023 - 09.2024
Bachelor of Science - Diagnostic Medical Sonography